Doors generally open **one hour** before the show's scheduled start time.
The bag policy allows **bags up to 12” x 6” x 12”** in the venue. All bags will be searched prior to entry, and bags that are not clear will be subject to additional search.
All events will be **Mobile Entry**, which means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
The venue strives to ensure that all guests have a great time. If you need additional assistance, please purchase a **General Admission ticket** and email the venue directly to arrange for special accommodations. The venue also offers **Hearing Assistance and Interpreter Requests** with at least 2 weeks' notice.
The venue is accessible by public transportation, with the **38 Geary Eastbound and 22 Fillmore Southbound** buses stopping in front of the venue. Both lines offer Owl service, and the 38 Geary connects to BART.
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