The overall experience was pleasantly surprising, with a super quick and seamless transaction process. The staff were supremely nice, and the deal was finalized efficiently over texts and emails.
The sales representative, Robert Jefferson, provided exceptional customer service, offering the best deal for the desired car. He was honest, professional, and made the entire process smooth and stress-free.
The service manager, Javer Esquivel, was professional, courteous, and incredibly knowledgeable. He provided clear and effective communication, ensuring a smooth and stress-free experience. He also followed up to ensure customer satisfaction and went above and beyond to resolve any minor concerns.
The dealership had a refreshing atmosphere, with no blaring music, and a clean and comfortable waiting lobby offering free snacks, bottled water, and Wi-Fi. The staff were friendly and helpful, making the experience even more pleasant.
The entire process, from start to finish, took only around 2-3 hours, which is remarkably quick and efficient. This allowed the customer to drive away in their brand-new vehicle in no time.
2024 / forcalifornialovers.com
