The overall experience was exceptional, with the sales team being welcoming, attentive, and knowledgeable about the car lineup. They were patient and took the time to answer all questions, making the process smooth and efficient.
The salesperson was polished, professional, and honest, with no pressure or typical car sales annoyance. They were transparent and made the process easy to work with.
The salesperson, such as Belek, was amazing, helping to pick the right car and guiding through the finance process. They even went the extra mile to help secure a loan from a different bank when the first one was declined.
The service department was quick to respond and process requests, completing an oil change within an hour, even though it was initially estimated to take two hours. They also performed a courtesy inspection that exceeded expectations.
The dealership had a welcoming atmosphere, with a vibe that made customers feel valued. The staff was respectful, and the amenities were impressive, making for a good human experience.
2024 / forcalifornialovers.com
