The company offers a range of services including a famous one-hour San Francisco Bay Cruise, a 90-minute Escape from the Rock Cruise around Alcatraz Island, and a Sunset Cruise. Additionally, it provides regular ferry service to several destinations in the Bay Area.
Tickets can be purchased directly from the company's website or at the Box Office at PIER 39. Tickets for ferry services to various destinations can also be accessed on the website.
Yes, the company offers multi-language audio tours on the San Francisco Bay Cruise and Escape From the Rock Cruise around Alcatraz Island, available in nine languages. Additionally, there are special seasonal events and charter boats available for private events or celebrations.
The Box Office is open 7 days a week, with hours of operation from 10:15am to 6:45pm from Monday to Thursday, and from 10am to 7:30pm on Friday to Sunday.
Customers have praised the company's services, describing them as informative, relaxing, and beautiful. Many have enjoyed the narrated tours, stunning views, and pet-friendly atmosphere. Some have also appreciated the discounted prices available through third-party booking sites.