Citroen Dealer Roseville Near Me

Jack Karr: On June 19, 2024, my wife and I purchased a 2022 Toyota Highlander from CARMAX. the vehicle had a little over 17,000 miles and was in excellent condition.When we arrived at CARMAX we were assisted by Salim Salim. I advised him that we had seen a certain vehicle, the Highlander, on the website that we were interested in seeing. Salim had the Highlander brought around to the front of the showroom for us to inspect. After checking over the Highlander we took it for a test drive. We were very satisfied with the Highlander, although it’s difficult to really evaluate the vehicle after a short test drive. However with the 10 day, noquestion asked return policy, we decided to purchase the Highlander.As much as we have never enjoyed the ordeal of buying a vehicle, this was a much different experience. Salim, our sales rep. was polite and respectful with answering all of our questions and concerns. We never felt pressured by Salim. We then competed the purchase and took our vehicle home.The first thing I did after getting home was to have my personal mechanic do a thorough inspection of the vehicle. He advised me that the Highlander was in excellent condition except that the left rear shock absorber had a leak. He gave me an invoice to replace both rear shocks. I contacted CARMAX service department, Alexsi, and advised her of the needed repair. A few moments later she gave me authorization to have the repair completed and that I would receive reimbursement. I received reimbursement within 10 days.My experience working with CarMax was exceptional. Every person I dealt with was polite and helpful. I would highly recommend CarMax to anyone planning to purchase a vehicle.Jack K