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1. Rolex Boutique - J. Licht & Sons - Santa Clara
· 793 reviews
2855 Stevens Creek Blvd Suite 1039, Santa Clara, CA 95050
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Mike Werner: The staff are incredibly helpful and friendly and we had a wonderful experience here. Would definitely recommend doing business with this boutique!
Som Javadi: Simply the best!
Rob C: I had a great experience purchasing a watch from the J. Licht & Sons Rolex boutique. Everett was super helpful in getting the watch that we wanted and Jacob provided an excellent and pleasurable purchasing experience.
Abhishek Rao: I visited the store today and was greeted by Trissine. She was extremely courteous and was able to talk us thru the brand and some options on the watch I was looking for. I hope to come back soon and obtain the watch of my dreams.
Nam Phan: Friendly staff and amazing service!
Jennifer H.: Loves working with Vince B. He is very attentive and provides excellent service. Will be back.
Isaac C: If you're in the market for a Rolex, this place is a must-visit. I have visited multiple Rolex AD in US and globally. This was, hands down, the best experience I've ever had. What sets this store apart is the team's genuine care and attention. They listen to you, are transparent about their process, and willing to work with you.I was fortunate to meet Jakob here and am incredibly grateful for his assistance in helping us secure the watch we wanted to celebrate a special life event. My wife and I met Jakob in early March this year. We had a great conversation about watches and shared our experiences. I explained that we were looking to buy a piece to commemorate a special occasion in June, and then we left. Given the tough market, I wasn't expecting much. But to my surprise, last Sunday, I received a call from Jakob letting me know that the watch I wanted was ready for pickup.I highly recommend this place for their exceptional service and dedication. I cannot imagine I go anywhere else for my next Rolex in the Bay Area.
Riza: I recently had the pleasure of visiting Steve, and I can confidently say it was an outstanding experience from start to finish. The moment I walked in, I was greeted with a warm and professional welcome, making me feel valued as a customer.I am incredibly pleased with my purchase and the exceptional service provided by Steve. If you are looking for a Rolex watch, I highly recommend visiting this authorized dealer. Their professionalism, expertise, and dedication to customer satisfaction are truly unparalleled. I look forward to returning for future purchases and maintaining my relationship with such a reputable establishment.Thank you, Steve Cortes for a remarkable experience and for helping me find the perfect Rolex watch!
george gao: Vince was the who helped us, he made the transaction effortless.
Stephan Ummels: Thank you team! With a special thanks to Roksana!I had the best experience at J Licht & Sons. I stepped in with my wife and youngest son looking for a Rolex GMT Master II. The entire team were so friendly and welcoming. I met with Roksana, who took the time to show me the watches and really showed interest in me and my family.Not too long after, I received a text from Roksana that 'she had something for me'. I couldn't believe it! I went in with my wife and 2 kids. The team gave my eldest colored pencils and Roksana asked me to open the big wooden Rolex box. We had champagne to celebrate, such a memorable moment. Hands down the best buying experience ever!Thank you so much team for your amazing service!
Bill D: Fantastic team at the J Licht&Sons AD store. Steve is an excellent consultant, very knowledgeable, and an active listener. He spent time to learn what I was looking for and why. When the timepiece came in, he made the purchase moment special. A true moment I will never forget. J Licht&Sons have earned a lifelong customer.
Michael Sunwoo: Wonderful experience. August helped me from the beginning to the end. Top tier customer service. Found exactly what I was looking for. Would love to work with him again.
Devansh Gupta: What a lovely shopping experience! I have visited this boutique many a time and have always been welcomed to try any timepiece.Recently, I was able to buy my younger brother the exact DJ 41 he has been wanting since a year with the help of August. He has been absolutely excellent throughout the process and has been a pleasure to work with!The best Rolex boutique I’ve visited!
Jay J: J LICHT is an absolute treasure in service & its history @ VF. Roksana & Trissine exemplify class & handle themselves so well. Roksana never made me feel less than human & looks at you when in conversation. Thank you for taking your time with me; this location is amazing as a whole. Stay patient my friends.
P N: She was very professional, friendly, knowledgeable, patient and effective in getting me the watch that I wanted
Erhan Abi: My Rolex buying experience with J. Licht & Sons was excellent. From the first visit until the day of purchase Gilbert and everyone in the team were very helpful, friendly and professional.
David Schneider: I had the pleasure of working with Steve today. He helped me with the purchase of a wonderful Rolex timepiece. I highly recommend Rolex Boutique - J. Licht & Sons. It was an outstanding experience!
Eric Chen: I recently had the pleasure of experiencing the best-in-class service at J. Litcht & Sons. Steve, in particular, truly went above and beyond. Not only did I find the perfect watch, but I also walked away with a genuine connection. It is evident that the staff here make a concerted effort to connect with their customers on a personal level, which is something I truly appreciate. Needless to say, I will definitely be returning in the future. Highly recommended!
2. M & N Watch Repair & Jeweler - Cupertino
Verified
· 29 reviews
6168 Bollinger Rd, San Jose, CA 95129
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David Li: Good
Suzanne Tiendas: Great family owned business who really care and their prices are very affordable.
Mary C: I've had several interactions at this location over the years. I've purchased a few items. I've also had my watch repaired a couple times. The owner is unfailingly polite. I will keep coming back.
Jeni Pickard: The sweetest couple owns and runs it. he was very quick in replacing a battery. I’ll definitely be back.
Michele Watson: Great experience, had my necklace fixed less than 10 minutes, while I browsed at the rest of the merchandise that caught my eyes.
Jeffrey Pugh: . Fixed while I waited
june Hur: Great service
Gary Leo: Replaced watch battery for $10. Not bad.
Doug Washburn: Positive:Professionalism,Responsiveness,ValueReplaced watch battery for under $10 in under ten minutes while I waited.
aristo dorticos: When it comes to repairing old pocket watches , he's the go to watchmaker. He definitely knows his stuff and does high quality repairs.I have been coming to his shop for years, always good service.Adrian
Dave Miller: They really know their merchandise and watch repairs!
Kate B: I was very pleased with the service provided when I had my watch links adjusted today. He really did his best to improvise the missing screw to my watch and I will definitely drive out of my way to get my watches serviced by him! Support our local businesses!
3. Breitling Boutique - Santa Clara
· 88 reviews
2855 Stevens Creek Blvd, San Jose, CA 95050
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Michael Harris: Fantastic experience with Lydia who helped me find exactly what I wanted. She was patient, pleasant, and super friendly. 10/10 would recommend.
Poornachandra Shivaprakasha: Anthea provides an exceptional experience while you’re in the store. She addressed all of my questions & let me try on a couple of different watches so that I can note down how different sizes look on my wrist. If you’re looking for 5-star service, this is the place to go.
Srivi Venk: I was quite impressed with the service at this place. They texted me ahead of time, talked through our choices and had everything ready for us when we walked in. They even brought in pieces we liked from other locations to facilitate our selection process. We are very happy with the watch we bought and the service!
H N: Anthea and Devina provided wonderful customer service to my husband and I along with our friends. I wasn’t looking for a watch myself but ended up with my very first. Would highly recommend coming by the store and especially working with Anthea and Devina!
Samuel Wainwright: Worked with Anthea on getting the Classic AVI P-51. Was very, very well taken care of. Great things, great people.
Emelio Pantoja: Lydia was the absolute best and helped me choose the perfect watch within my budget!Loved the atmosphere and you can tell they value their customers! Will definitely come back when it comes time!
An-Lei Huang: Highly recommend the boutique for customers who’d like the best and most comfortable customer experience @ Valley Fair. Anthea was super helpful and friendly. The watch I was looking for was not in stock, but she provided few ideas how we could proceed for me to see the watch in-person. Additionally, she recommended a watch with the same case size as the watch I was interested for fitting. I ended up falling in love with the watch that she suggested. It’s a store I’d like to come back for future purchase. We’ve been to boutiques and authorized dealers of various brands, and this Breitling store offers the best comfortable and joyful experience. 6 stars out of 5!
Naveen Singh: Love the customer service. Lydia went above and beyond to get us the watch we wanted.
Sheyan Edirisinghe (BW): When I entered the store I was met by Devina who was friendly and welcoming. I explained to her that owning a Breitling was a childhood dream of mine and she made my experience at the store every bit of what I had hoped for. I was obviously nervous about the fact the day had come and told Devina my price range and she patiently took me around the store and showed me all the options available and took time to explain each time piece. In the end she helped me choose the perfect watch for me and achieve my dream of owning my 1st Breitling. I may have met her for an hour but it felt like meeting up with a friend. I would recommend the store and meeting with Devina to anyone who wants to buy a Breitling.
Joseph Fitzgerald: I have wanted a breitling watch for a while now and I recently saw that they had a store near me. When I went in, Lydia was the first to greet me. She has done an amazing job since then of helping me pick out the perfect watch. On top of that, she has sent out multiple updates when new items have come in and has been supportive every step of the purchase. She even remembered my fiancés name and is helping pick out a watch for her as well.
Goutham Garimella: We had a wonderful experience at the Breitling Boutique in the Valley Fair Mall today. As I started my search with a Seawolf and ended up with a classic Navitimer while going through several color and strap options as well, Anthea was super patient and helpful while also cheerfully engaging my wife and me on our watch shopping. Thanks, Anthea. Highly recommend both the Breitling brand and this official boutique.
Christian Pulido: I was skeptical in walking in because i went to the Breitling in San Diego who exemplified terrible service starting without a greet or aknowledment from the door until I left. But here in Valley Fair, few little words with GREAT experience!! Starting with great hospitality from the team. One stood out, which was Skyler, who welcomed us from the door and helped throughout the whole purchase and transaction. The day of pick up she was supposed to be off but came into work so that she can complete our experience. Talk about exceeding the expectations from every guest with a once in a lifetime experience. Too bad things went a different direction where I had to come back and pick up the next day. However, she had John take over as she was off and he as well showed great hospitality!! Very impressed with the experience at a watch boutique, makes me want to come back very soon!
Matt San Agustin: Anthea is a true ambassador to your brand! She went above and beyond with my experience. I inquired about the Avenger GMT and even though I did not purchase, she made me feel welcomed and really presented all the options I asked about. My birthday is coming up soon, and I appreciate the non-pressure approach while keeping me engaged with interest of the watches themselves. Thank you Anthea for your time and making me and my mom welcome during our experience at your location.
Jun Guo: Awesome! Very nice and smooth transaction.
Gregg Lynn: A very kind and attentive staff in a very relaxed and comfortable setting. Glass of wine while I waited for my estimate and documentation. I felt appreciated and well cared for even though I'm not a high end customer. High marks all around.
4. Fossil Store - Branham
· 60 reviews
925 Blossom Hill Dr Ste. 1583, San Jose, CA 95123
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Dung Tran: Pretty
Jagi Sarcilla: Got my wife watch from here
Robert Mendoza: Good Fossil products
Angie Castaneda: were so nice and funny. Super great customer service!
5. IWC Schaffhausen - Santa Clara
· 2 reviews
2855 Stevens Creek Blvd, Santa Clara, CA 95050
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6. Tic Toc Jewelers - San José
· 31 reviews
1117 Luchessi Dr, San Jose, CA 95118
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Paul Westin: The guy working managed to repair three watches in twelve minutes. What more could you ask for?
Dushyant Sukhija: Tan did a wonderful piece of workmanship to retrofit one of the side dials that had fallen off my watch. You cannot even tell this piece was not an original. Great work at very reasonable prices.
Makila Marquez: Great service.. I was so appreciative to them fixing a bracelet of my aunties. They were very great at communicating with me .it's super important to her as it is the only item she has now of my grandmother..I will be going back to get my watch battery replaced 👍
Griffin Quadro: Great quick service
Brian Smith: Excellent! My watch had mechanical issues...calendar, stop watch. Now it works as well as the day I bought it.
Chris Ly: Good service
Fatima Malik: Very nice and helpful, helped fix my husband's watch quickly.
Iman Adibi: They have a good experience and price is reasonable, recommended.
Rajarshi Chaudhuri: Quick and efficient - patched my old sunglasses well.
Blanca Lemus: Fast Service & Reasonable Prices.
Scott Davidson: brazed in 3 gold pieces to secure the two rings together. Tan then removed all the nicks in the rings after many years of use and then polished everything to a better than new appearance for a small sum. Would definitely see Tan again for any jewelry work, top notch work.
En F: In and out less than 10 minutes not even $40 for a battery on my g shock
James Hershberger: I really trust this watch maker. Fast and great pricesGreat skills
Good Guy: I discovered this watch repair location in San Jose. Great little shop with a warm inviting atmosphere. Knowledgeable watch repair with 35 years of experience. Went in for a watch battery and got a mini tune up for my classic Bulova timepiece.Service was prompt and efficient. If your ever in the vicinity and require watch care. I highly suggest this location. It’s a father and son run facility.Many classic and high end timepiece’s serviced at the location. Very happy to have discovered it. This place, beat the mall watch repair substantially. Very, very fair prices. Lol, especially for San Jose.Signed one very satisfied customer from NYC. Brian E.
Glynnis Foley: High quality work, they will treat your jewelry with care and charge a fair price for their work. I would recommend and I would return for other jewelry or clock repairs
7. World Time - San José
· 108 reviews
2233 Stevens Creek Blvd, San Jose, CA 95128
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Roy lagziel: Amazing customer service and so professional I have been bringing my very expensive watches over there and I’m so pleased and confident to have them working on my watches. Highly recommended!
Jesus Vasquez: In and out in a jiff. Went in for two battery replacements to my watches. Only took them about 10 minutes. Seemed very friendly too.
Francisco H: Super clean place with windows you can see through how the experts work.Great costumer service, quick service and fair price. I brought my watch for a battery replacement I couldn’t find anywhere and they took care of it in less than 5 mins. $15. Great place!
Huang Mengchen: The best part is they didn’t even charge me, but their great service deserved a tip. It was amazing and made my day.
Vince Reyes: I met with a seller at World Time to have it authenticated before purchasing. They also gave me a complementary bracelet adjustment. Thanks!
Debora Keegan: Value added. They know what they're talking about. No surprises.
Vlad P: Reliable and consistent. I have been going there to change batteries and check waterproofing in my diving watch and other nice watches for many years.
M. Kimball: They helped us immediately with my watch band and replacing battery. Very professional, but a bit pricey.
Som Javadi: Excellent service and attention to detail
Maritza Anaya: I called to book an appointment to change the battery and he let me know my watch was solar powered. Saved me the drive and cost.
John Henley: Superb! I showed up 20 minutes before closing with 2 watches that needed batteries and 1 needing a repair to the strap. They finished all 3 tasks right then and charged a very affordable fee. Great service, great work, I'd never go anywhere else.
Brock Boehler: Went here to get my Rolex appraised for insurance purposes. Son was super friendly and super knowledgeable, and he was super quick. I’ll definitely be back next time I need help with my watch, I recommend him over the Rolex dealer in Valley Faire
Terrel R Jones: Great customer service. Dropped a battery in my watch in less than 5 minutes.
Tony Stark: Went for a watch strap adjustment. Amazing service. Was in and out within 10 minutes would definitely recommend this place.
8. Watchcare - Watch Repair - Campbell
· 131 reviews
3183 S Bascom Ave, Campbell, CA 95008
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Joan Arentzen: . He could have easily walked in back, come out with the fix and charged me. Also reset my watch, pulled off the plastic covering I left on 🙄 and updated my settings. I will definitely be back and highly recommend!
Ian van Niekerk: Amazing!
Richard Quevedo: Quick and friendly service!
Joe Trevino: The service was excellent the repair person was very professional, and my repairs to 2 watches were very timely and affordable compared to other watch repair shops, at which i paid more than triple for the same service.
yassaman jalali: Great store great service
Jenny Liu: Professional, Time efficient with reasonable price
Judith Naughton: for decades,constantly impressed by how nice, quick, knowledgeable, and friendly they are. It's like a trip back in time, when these virtues were more common about town. A pearl of a store.
Ron Y: was super friendly, knowledgeable and professional. We had a simple watch band resizing and they didn’t try to rip us off with outrageous overblown pricing.
Simon Chan: Watch battery replacement was fast & quick; service is superb
Stang Culture: Solid choices on watch straps. Great customer service.
Jack Liu: Wonderful little shop. The watchsmith I met was friendly and made very quick work of my watch, he also replaced my bent bane pin! The price was great as well.
Steven Ramirez: Great service. Replaced my watch battery and got new shark skin bands.
Trevor Scott: Highly recommended. I have collected watches for over twenty years and have maintained relationships with many repair shops to keep my watches in order. While I have another shop that services my mechanical watches, I come here for my quartz watches and the all-important bands.I can buy bands on-line, but Richard and Michael have helped me in updating my watches with various trap options. I’m finding out this is a cheaper way of updating the collection. These guys are kind, knowledgeable, and patient.Also, I can see the quality of the bands and have them installed. I take my watch collecting seriously, and Richard and Michael are professionals.
David Garcia: Both clerks are very knowledgeable on what they're doing.
9. Hai Watch Repair - San José
· 43 reviews
1954 Aborn Rd, San Jose, CA 95121
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Taporco, Scott: . He gave me some friendly and solid advice. I pleaded with him to allow me to pay him for his time and knowledge. He physically escorted me out of the store lol. Customer for life.
Alma Patricia: He fix my watch. I'm happy with it.
Andrew Bui: Excellent customer service, I was getting my watch straps replaced and it was done within fifteen minutes at a reasonable price. Highly recommend.
Alicia Strickland: .So I went last Saturday
Leto Farrales: I brought in five watches ranging from 20 to 50 yrs old, low to high end. A couple needed repairs and most need new batteries. Did not have to wait long. Judging from how efficiently he worked, he has grade A skills. One watch he had to order a new PCB and promised a turnaround of 5 days. I will definitely come back for future watch repair and will highly recommend this shop.
Tri Tu: Very good services, nice and affordable price 5 stars
Tuyen Pham: You'll drive passed it if you don't know already that it's there. Inconspicuous store front. Inside is filled with grandfather clocks and wall clocks. Sincere owner. Even though I didn't fix my watch there.
Bella Windom: Highly professional service.
Rose Le: Sweet Hai ! Reasonable price for watch battery replacement. 2023 Pricing ranging from $10-$20 in and out in flash.. Super reliable. I brought 2 watches in took less than 30 mins. Gucci is harder to change. Definitely I’ll be coming back. Support local business 😀
Kaaosukebin: Hai offers the best prices for watch repairs and services, almost unbeatable if I do say so. He is very knowledgeable and honest with his work. I advise everyone to go to him for watch repairs, especially if you're Vietnamese.Cảm ơn nhiều chú Hải!!
kevin nguyen: Replaced 3 batteries and adjusted the size of 2 within 20 mins for a fair price. The gentleman was extremely polite and professional I 100% recommend this shop for taking care of your watch collections
Duc Duong: Quick turnaround and honesty services! Highly recommended 👌
Brian Q: My go to place if I want my watch repaired and for battery replacements
Justin Nguyen: My watch was stuck hard over the years it’s been sitting.Somehow he fixed it! If you need your watch repaired. Go here. 10/10. Friendly people!
Yonic Bautista: Fast , friendly, good customer service 5 ⭐⭐⭐⭐⭐ estrellas
T W: Quick and professional service. I had five watches serviced here. One needed a pin replacement, and the other four needed new batteries. The prices were very reasonable. I will definitely be returning.
Ed San Diego: $10 for changing battery.
10. Panerai Boutique - San Jose - Santa Clara
· 5 reviews
2855 Stevens Creek Blvd, Santa Clara, CA 95050
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