Business in Luggage store:
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1. Departures - Santa Clara
· 21 reviews
Next to Williams Sonoma, 2855 Stevens Creek Blvd Suite #2311, San Jose, CA 95050
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CICIA Roadsome: Super nice service! Also assorted bags and luggages you will never be disappointed to find one beloved here!
Palminder Singh: This store is really amazing, very clean and well organized. The staff is very friendly and helpful, they have amazing selection on all the major brands.One of the very few stores to carry almost a full line of Briggs and Riley.I bought a Briggs and Riley backpack and super happy with the produce and their experience.
Chaitali Dalvi: These folks are a very honest and upright business. They made a minor repair on a bag I got from them and also preserved a valuable that I had accidentally left in the bag. Great collection of items and very helpful staff.
Julia Prodis Sulek: The couple that own the store -- they're opening their third in Los Gatos -- are both super helpful and friendly and steered us to the right luggage for our trip. They went the extra mile to order an online-only gift-with-purchase for me.
Uday Bardai: . The owner-operator Ajju is excellent. He patiently explained all options in all price-quality ranges. He explained all features carefully. All answers were very straightforward. No sales pressure. The prices are clearly posted.One of the executive duffel was not in the store and he personally delivered in two days to our home! Now this is service above and beyond anything. Made us feel like royalty!It is really hard to buy luggage online -- without touching it and without assessing it in person. And, online, there is no service, there is no questions answered. And, most importantly, there are no interaction with a human who has a deep understanding of all options for your needs. Also, there is no price advantage to buy online.So, the next time, you need luggage, skip online, and head to Departures. I am sure that you will be delighted.
Aylene Kuhn: I visited this store yesterday and was greeted by a sales associate who was so cheerful and helpful. The store certainly carries many useful items and I recommend shopping there.
Mandeep Bajwa: Nicest luggage store with wonderful staff I just bought Briggs & Riley carry on and Tumi backpack.Keep up the good job guys.
Priya Harika: With a wide variety of brands to choose from and excellent product quality, departures is the goto for luggage. The staff was super courteous and understood my needs exactly. Will visit again.
2. TUMI Store - Santana Row - San José
Verified
· 34 reviews
333 Santana Row Suite#1010, San Jose, CA 95128
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Nathan Tong: was very accomodating with an exchange and very knowledgeable and thorough in explaining all the products. Will certainly be back for another purchase.
Sokhontheary Im: He showed me what color choices were available and I showed him a screenshot of what I wanted on it.I told him that I purchased the backpack online
Kavitha Nalla: Exceptional service! A big shout out to Jonathan - extremely professional and knowledgeable. He made the entire experience so much more joyful.
Trudy Stephenson Willis: Incredible attention from staff, comfortable conversation, no high pressure!
Mary Kay Kendall: My husband and I have utilized Tumi luggage for years and recently located up to Northern California from Los Angeles. We needed bag replacements after years of use and were extremely impressed with the stellar customer service provided by My Hanh Bui. She went above and beyond to accommodate our needs, took care of customization and also shipped the bags to our home all the while sending us updates and notifications. We highly recommend Ms. Bui and the wonderful service at this location!
Scott Weitzenkamp: Jonathan was very helpful! Got a sweet travel backpack
mary nguyen: Nice store with a professional customer service
Davide “DDC” Dellacasa: Kind and competent people inside how expected for a great brand.
Anna Lee: Excellent customer service. Kyle helped us replace some zipper pulls that had fallen off our Tumi and also offered to add our monogram on our suitcase. We never did it after all these years of owning our luggage. Friendly and well staffed location. Highly recommend stopping by and looking at their awesome selection.
Elahe Hosseini: Luxury store with luxury backpacks and luggage s. I love it 😍😍😍
S. Philip Salonga: . Unfortunately... there's a shoplifting problem and prosecutions are justified. I also buy items or gift cards
Klatzya Kyrios: This is my go to store for Tumi. Easy to access location. Friendly staff.
3. Stern's Travel Shop - Santa Clara
· 18 reviews
Next to Express Men/Sephora, Level 1, 2855 Stevens Creek Blvd Suite #1071, Santa Clara, CA 95050
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Charlene Teets: Seems like a good store but no TravelPro
Matthew Brassard: Great selection of Briggs and Riley luggage. I purchased a bag that ended up being to large for my purpose and I was able to return the bag no questions asked.
Changmo Ku: Friendly and professional shop. Got what I was looking for quickly
Teresa Bowdoin: Staff very knowledgeable. Friendly, and took the time to show me differences between 2 pieces I was trying to decide on.
Regina Lee: The staff is very professional and the service is great. Highly recommended!!
Zack Zimmers: Very helpful!
S. Philip Salonga: Hands down, the best luggage store around! Currently, I go there for Rimowa luggage, but sometimes for travel accessories. They have what I need as a world traveler! The reps are intelligent and helpful for travel needs.
Celeste L: mother’s suitcase burst on her trip to San Jose! Luckily I found Stern’s Travel Shop on google that was very near her hotel. I was able to call the store
Rui Song: The soup is thick and the noodles are delicious. You can have a bowl of it.
James Gaba: Great place for all things luggage. Sucks you have to go in a mall to get to them though.
Bob Hostetler: Very helpful and courteous highly recommend
Darin Brown: Nice staff. Excellent inventory.
4. Bounce Luggage Storage - San Jose - San José
· 4 reviews
584 E Taylor St, San Jose, CA 95112
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5. Samsonite - Milpitas
· 54 reviews
186 Great Mall Dr, Milpitas, CA 95035
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Conan Sher: The new sale person work at store is really friendly. She answered me a lot of questions without any buying pressure withgood service.
Xuelei Chen: I visited this store to see if there is any leather backpack for my friend. The lady was very friendly. I found a good one. But they do not provide shipping service. I wanted to buy it for a friend in another state. The lady suggested me buying online or buying there and shipping myself. Overall it was good experience for me.
Alexander Meyer: Got my old Samsonite luggage repaired without any questions. Either they repair it or you get a new one. 10 years guarantee.
Jake Dir: Had to bring a piece of luggage to get repaired. Customer service was quick easy and painless.
Yarema Mazuryk: A bit overpriced, but good quality
Rajesh Iyengar: Good collection. Very friendly staff
6. Going In Style - Menlo Park
· 7 reviews
609 Stanford Shopping Center, Palo Alto, CA 94304
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7. TUMI Outlet Store - Great Mall - Milpitas
· 36 reviews
447 Great Mall Dr Space#244, Milpitas, CA 95035
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Gene Fontanilla: I visit this store every time im in the area. I like Tumi products, they are expensive but you get what you paid for, really good quality bags. I purchased four bags from this store so far and i loved them bags. Good people and customer service. ❤️😀
Jaspinder Cheema: Best service good quality
Roberta Lilley: Nice and friendly sales personnel.
Aatif Shah: Great team here, super helpful folks. They gave me a complete overview of Tumi products and made my purchase straightforward. Would visit again.
Malathi Subbiah: Clean and crisp.
Gilbert Valverde: Olga was very pleasant and professional. Her positive personality is addictive. She is an asset to your organization.
Amit Pawar: !!
Liao James: Outlets with cheaper wallet