Hot Tub Store San Jose Near Me

Steve Dueck: Jonathan is so awesome. Bought an Optima 12 years ago and our family has absolutely loved it. It was everything Jonathan said it would be and more!!!

Michael Andrews: did an amazing job as well. We went back today to buy some additional accessories, and Jonathan was more than happy to take the time to answer all of our noob questions.I highly recommend Paradise Valley Spas, and Sundance-brand hot tubs. We now own a nicer spa than I have ever been in elsewhere!

Tim Heinrich: I had a hard time with the product I ordered, the team here was the most amazing customer service I've ever had, period. Would highly recommend them.

Nicole D: Don from Paradise Spas was super helpful and patient and knowledgeable. I wouldn’t buy from anyone else.

Eleazar Manalo: My wife and I purchased a Hydropool Swim Spa from Paradise Valley Spas and Johnathan Michaels was outstanding throughout the whole process, and even continues to do so even after receiving our spa. We were originally told we could expect our spa to be delivered in about 8-10 months from ordering, but Johnathan managed to get us our spa in half that time! From the beginning, he was very responsive to our emails and calls, helped make adjustments on our order with no issues, and has been very helpful and informative when it comes to learning how to maintain our new spa.Highly recommend Paradise Valley Spas and Johnathan Michaels!

Amy Van Wyk: I purchased my Sundance hot tub from paradise spas over a year ago. The process was very smooth. Don and Jonathon helped me through the process, they are both very knowledgeable on all the available hot tubs and features. I highly recommend this store, I love my hot tub !

Jennifer Watney: Friendly, knowledgable staff. Great sense of humor.

Donna Sparagna: Justin the service manager was excellent. He came out to our house and oriented us to all the spa mechanics and how to use the chemicals properly to keep our spa sparking clean. My only regret is that I did not get him out here sooner! Don't forget to ask for your 1x free consult. Thank you for your excellence!

Tri Hong: Justin is on time, fast and took his time explaining exactly what I need and what I don't. He's knowledgeable, professional and friendly.

Dave S: Needed information about the set-up of the hot tub at our home. Also found out, it was purchased in 2006 by the previous owner of this property from this location.

Paul Millman: I was very impressed with every aspect of the buying experience. Jennifer was very helpful throughout the sales process and was available and responsive whenever I had a question.She made it easy and comfortable to buy. I got exactly what I wanted!The delivery team was super efficient and competent. Omar, Richard, Daniel, Jonny and Evan helpful and supportive when they got to my house. They made sure that everything was done exactly the way I wanted it. Always checking to make sure I was satisfied.I really appreciated how easy they made the process.I would highly recommend the the company and the whole crew. Thank you

Jake Aaron: Donna was incredible. So friendly and personable!

John Magliato: There are a plethora of places to buy a hot tub, but Spa and Sauna Company is by far superior, not only for quality, but for initial service and continuous service during the life of the product. Bo treated us as friends and provided a no pressure approach to getting the tub we desired. He listens well and provides choice that work for us. Sheena is incredibly knowledgeable and down to earth. She knows how to get things done effectively and efficiently. We continue to go to her for advice. Doug and Jr. round out an incredible team at the Santa Cruz location, providing fast service and excellent, understandable information. All in all, a great experience. Almost as pleasant as actually sitting in our new hot tub.

Cora Joslyn: Donna is amazing, and so positive! Really enjoyed getting to meet her!

Scott Jasper: Outstanding experience at the Spa and Sauna Co. - San Jose and Santa Cruz. Donna and Ray stepped up to fix minor issues after delivery - making sure the spa was 100% to enjoy every day. They were extremely responsive and available around my work schedule. I was truly impressed by their attention to my needs.

Brian Bettar: Donna was great. Very helpful and such a wonderful attitude!!

Julie Strobel: The Spa and Sauna Company has the best selection of hot tubs in area. While everyone is very nice and helpful, Donna always goes above and beyond. Donna helped me resolve a scheduling conflict for my hot tub service and made sure my questions were answered about my hot tub needed additional service.

K Carlo-Salinger: Very appreciative of Donna in the service department, she is always super helpful and responsive and I really appreciate her communication with scheduling.

Julius Kong: Great experience with The Spa and Sauna Company. Both Donna and Liam were professional and courteous! Prompt response to my questions. Two thumbs up 👍👍

Kelly Ray: I called Spa and Sauna because of a few concerns I had regarding my hot tub. Donna was amazing at answering all my questions and she had a tech out the very next day. I will definitely recommend Spa and Sauna to others! Thanks for all your help!

Raymond Arredondo: Thanks to donna for sending jr out too fix my spa he’s a great tech.

Patrick Carstens: This actually is Patrick’s wife, Carla Carstens, using his account! Patrick will be writing in as well on this account, so hope both of these are counted! We do love this store, and the service it gives to its customers, especially Donna in the back office in Santa Cruz! 5 stars for the team too!

Bernie gomez: I was very confused as I never had a hot tub before, but Donna helped me out so much and was very patient and knowledgeable. Highly recommend seeing her when its your hot tub time!

Omar Sandoval: Donna is the best!

Brandi Quaschnick: Donna was the Best and So Helpful!!!

Nancy Cushing: Awesome!!

Steven Ernst: I have been a customer since 2020 during the pandemic. Removal and replacement of old tub was very professional and went very smoothly. Service of new tub has been performed in a timely manner and with friendly clientele. I would highly recommend contacting Chet if considering replacement of your old hot tub or installation of a new one.

Sabrina Arce: The best in the business! From start to finish the hot tub Wherehouse was very helpful. Would highly recommend them to anyone in the area that is looking to buy a hot tub. They know their stuff and are very knowledgeable. Couldn’t be happier! Thank you Chet and the rest of the hot tub Wherehouse team.

Aldo Billingslea: We bought from Hot Tub Warehouse Repair could not be more pleased. Chet and his staff are hard-working people who we trust and frequently recommend. He’s a military vet with a can-do attitude. He and his staff have provided superb service at reasonable prices and have a gorgeous showroom we stroll through when dreaming about our next purchase. This is the place to buy your spa!

Rich McCleaf: Got an end of year deal and we absolutely love our new hot tub.

Brent Tippen: and chemicals and maintenance. They also were the best deals in the area, handle all of the set up and their teams were so friendly, including the installation teams. Everyone was really excited for us as if it were their own spa and we really appreciated that. We also recently reordered our chemicals from them as they were reasonably priced to other places like Amazon, etc and we wanted to support a local business.In addition to working with Dalia we also worked a bit with Chet, the owner who also was so fast and efficient and answered all of our questions.

Helen Fu: Great customer service all around. We have purchased two hot tubs from Chet. The entire experience from shopping to delivery to set up was always exceptional. They provide excellent customer support.Highly recommend!!!

Andrew Murphy: An Aladdin's Cave of spas with plenty of models on display to choose from.Chet and staff were friendly, knowledgeable and low pressure.Hauling away and disposing of our old spa was an added bonus.I don't know how they compare price-wise.

Calvin Aught: Good service

david black: I conducted a lot of research when choosing the right place to purchase a hot tub. In fact, I even interviewed the four top rated hot tub distributors/retailers in the South Bay area. My findings were that three of four had previously worked for and were trained by Chet, the owner of Hot Tub Warehouse, and of course the fourth interview was Chet at the Hot Tub Warehouse. Chet has been in this industry since the 1970's so he really knows his stuff. He and his staff are extremely knowledgeable and easy to deal with. They are simply 'down to earth, nice people'. They were not pushy at all and didn't try to sell me a particular hot tub that wasn't perfect for me or just 'on sale'. Whenever I called them with any questions about my new hot tub they were eager to help me. Their service is second to none. Periodically, I would and still do call Chet just to thank him for my purchase. This hot tub has literally changed my life. I sleep better, it soothes my muscles and joints, I know longer need skin lotion and of course it is the most relaxing thing I could do for myself after work or play. It has been over two years now and I still use that hot tub at least 5 days or more out of every week and have never had ANY issues with it. ! I couldn't imagine my life without it. I actually ended up buying the same hot tub that Chet uses in his own home, the Marquee.

Janine Barker: Extremely knowledgeable and makes owning a spa easy..... service after the sale, too!!

K1N6 JAMES: Great customer service!! They were very knowledgeable and helpful when we went in yesterday. Love that they are animal people and allowed us to have our fur baby with us as we shopped for our new spa. Highly recommend seeing Chet & his staff for all your hot tub needs. Can't wait for our new spa!!

Brian T: Chet is great to work with.

Scott Redman: Chet at Hot Tub WhereHouse has been so helpful since we purchased our hot tub from him a few years ago.

Michelle Farris, LMFT: We bought our hot tub a year ago and love it - but more important love the service. Jeff, the owner, was more than happy to help us and even a year later when we needed help cleaning it he walked us through how to do it ourselves which was great! I would completely trust him and his recommendations!

Daniel Ruegemer: They sure got pool stuff, basically a warehouse full. More for the pro or commercial customer.

Uriel Gomez: Good customer service

Cody Drummond: The best!

Dan Schoenberger: The most amazing group of professionals in the industry.

Garrett Nilsby: I love working here. The customers are top notch and my coworkers are second to none!

MR: the real OG's in the pool game

Johnartee Covibias: I'm a new driver and I really like this place , nice environment to work , co-workers are very friendly and as far as I see the customer service is amazing .

Nikki Dukes: two different places and they were also commercial but they turn me down but the lady here at Leslie's commercial Supply they let me come in and purchase what I needed if they had it and she was very helpful and I give them 5 stars

Mike Rangel: Great team!

STONE MAN: Everyone there was great! I will be returning.

Steve Saperstein: I visited the Palo Alto store on a Friday. Allyson was extremely helpful and went deep into the inventory to find a hot tub that fit our needs. The hot tub was delivered the next Thursday. The water heater didn't work after the tub was wired up, but Mario was out within a few hours and replaced a defective pump motor. Even with this malfunction, I give the company 5 stars. The combination of going the extra mile in sales and personable and speedy service was very impressive.

Joe Grasso Elite Training: I had a great experience purchasing my Jacuzzi from Kumi Morales. She was attentive, listened to my concerns, and took the time to walk me through selecting the best spa for my needs. Her suggestions were extremely helpful, and I had a good experience looking at the various spas on showroom floor in Palo Alto. I liked the fact that there was no pressure in trying to close the deal. Paradise Valley took the time to educate me on the product and answer my questions. In the end, I got the best spa for my needs. I am happy with my experience from Kumi and Paradise Valley Spas.

Sally Pfleiderer: We are still thoroughly enjoying our jacuzzi that we purchased over 10 years ago. The person responsible for keeping our spa in tip top shape is Jesse. He is an Outstanding technician that services our spa weekly. Without fail, he is prompt, friendly and does his work in an efficient manner. We are so pleased with Jesse and Paradise Valley Spas should be proud of this wonderful employee!Jody deserves credit for performing necessary repairs and he, too, is very qualified, friendly and professional! The front office also does a great job with scheduling and communications via email. Thanks so much to you all at Paradise Valley Spas!

I. M. da Silva: Stopped by to ask a few questions and Allison was amazing! Super helpful and knowledgeable, and took notes on our conversation as we chatted, ensuring she had my options and preferences in mind as we discussed the different models. I had to go home and think about it more, but once I've made my decision, I'll definitely return to this location. Thanks, Allison!

Lisa Hanson: Jonathan was excellent at understanding what we wanted.

Alison Kerr: Awesome service from the very beginning to the end! Highly recommend.

Bill Bowman: in Palo Alto. This was for replacing a 20 year old Dimension 1 spa. I visited four different local hot tub dealers and tried out different spas. All sales people were knowledge and helpful.I wanted a high quality spa to last

Andy Hamel: Great sales experience - knowledgeable and patient. We took our time making a decision and they were very helpful. Delivery and placement went fine, and the after purchase service support has been great!

Irving Romero: They provide great customer service.

Billabong Humperdinkle: Great for pool assortment of products.

Brian Hankins: These guys know what customer service is for sure! They are fast, friendly and efficient. They will go the extra mile to take care of you and they either have what you need or will get it for you. I can't say enough about these guys and gals! Awesome group, great prices and if you are in the pool and spa business, you need to come here and get your materials. You won't be disappointed...unless you don't give them a try!

Antonio Campos: I'll pool plumbing you need