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1. SIXT rent a car San Francisco Airport - San Mateo County
· 1790 reseñas
Rental Car Center, 780 N McDonnell Rd, San Francisco, CA 94128
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Jill Webster: An honest review because quite frankly I was skeptical…The reviews are mixed. So I was a bit nervous going into this. We reserved a 2025 BMW Convertible. The price was fair, the car was beautiful, it made riding around California even better.They explain everything up front — including the fees associated on top of the tolls. Which was some of the bad reviews I read; it’s explained at check in.The other bad reviews were around the “damages” etc. so at check in we opted for the PEACE OF MIND coverage which basically waives the responsibility of us as the renter in the event anything happens — that in itself is worth every penny as accidents happen.Reserving, checking in, and returning was seamless.I would recommend taking photos / videos of car at pick up and drop off as your own way over covering all bases just in case, as I would at any rental company.All in all, we would absolutely rent from Sixt again. 😊Rented car at SFO5/31/24 - 6/3/24
Sara: Great service and great cars! Can’t complain anything!
Jovie Noair: I recently rented a car from SIXT SFO and was thoroughly impressed with the exceptional customer service I received. From the moment I walked in, I was greeted with a warm and friendly welcome by Gabrielle. She was incredibly attentive and went above and beyond to ensure that all my needs were met.The process of picking up the car was seamless. Gabrielle explained all the rental terms clearly and answered all my questions with patience and professionalism. She provided me with detailed information about the car's features and even gave me some great tips on local attractions and driving routes.Thank you Gabrielle! You are the best employee the company could ask for.
chintan thakker: This is how a car rental service should be. I wasn’t feeling comfortable with the Jeep, so they promptly changed to a mini cooper and also gave me a discount for the inconvenience. Absolute best customer service and awesome cars
Sam M: cars, easy drop-off, and friendly staff.*Edited to 4 stars, was charged a $10 "Sixt administration fee" on top of a toll charge.
Jiyoung Kwon: The staff is friendly and the car is in good condition.Pick-up and drop-off were all easy 👍
Nolwandle Ndlovu: God is great All the time
D Vogel: THIS REVIEW PERTAINS TO THE DROP OFF REPRESENTATIVE at LAX. I can’t review the entire company yet because I’m not through the final invoice process as I’ve read online this can be complicated and full of surprises. However, I did not want to let go the opportunity to compliment Erick on his friendly professional courteous behavior when I drop the car off at LAX. Thank you, Erick!
Wendy Gamble: I had a reservation for a minivan at another agency that I had made months previously. But when I arrived they told me they didn’t have any minivans- sorry. This van was crucial for my needs and I was in a bind. I went to Sixt with no reservation and Joseph at the counter hooked me up. He even tried to find some discounts that would help take the sting out of same day rental pricing. I was so grateful that my plans weren’t ruined! The minivan was brand new and a great ride. I recommend Sixt for their friendliness and professionalism and especially a big THANK YOU to Joseph!
Hannah Stross: Grace was an angel today and was extremely patient finding the right car for me and my dad! Warm regards from Hannah and James from Berlin!
Olli: Returning the vehicle was quick and uncomplicated. The AirTrain provides a quick connection to the airport.
Daniel Sandoval: Great cars. It's nice to see that there's a rental agency that actually cares about their products. I was helped by a jolly, muscular guy named Arcadio who made my experience seamless and very very pleasurable. Gave me exactly what I needed and will make me come again!
Mitchelle Seymore: Sabrina greeted me with a smile and made the check in process easy. When I came back down to the desk to change something on the rental agreement, she was able to do it with no problem and was super nice about it.
Niket Panjwani (Nik): I had the pleasure of being assisted by Sanjeev during my recent car rental experience at Sixt, and I must say he truly made a difference. Sanjeev's dedication to providing exceptional service was evident from the moment we arrived. He not only helped us with our check-in but also went out of his way to ensure we received upgrades to improve our overall experience. Sanjeev's friendly and professional demeanor made us feel valued as customers. I highly commend Sanjeev for his outstanding service and would like to thank him for making our rental experience memorable.
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2. Cali Party Bus SF
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· 5 reseñas
2067 O'Farrell St, San Francisco, CA 94115
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3. GoCar Tours - San Francisco - San Francisco
· 642 reseñas
431 Beach St, San Francisco, CA 94133
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Timesh Amtha: Great time!
Lee Spoor: We had a great time! We loved the ride and got to see much more of San Francisco that we thought we would. It was easy to get set up and fun to do. We’d do it again in a heartbeat!
Chris Smith: Great way to see the sights of San Francisco and have extra fun in the GoCar with it's guided tour using its own SatNav which I was sceptical would work that well but it did. Staff were really helpful. I would recommend 👍
Mary: This was a SUPER fun day. Loved the guided tour, but with the ability to stop and savor the sights.
Ivan Hermosillo: Great ride
Alina Maria: Taking a GoCar tour in San Francisco is a great idea to explore the coastline areas by the Golden Gate. You'll enjoy lots of green spaces on a somewhat ‘clear day’ for hiking, picnicking, and views. We were able to explore some of the touch points on the GPS within a 3hr time frame.1st time doing this and for sure gave me a lasting impression - would highly recommend for those who just need that time to be slightly spontaneous while still organized with how to spend your day outside.
Carlen Crespo-Farias (CRESPO-FARIAS): Excellent! It was a little out of my comfort zone but they offer good guidance and support. Be aware that you are definitely going to pay extra because with traffic and normal city events there is no way you can do the route in 30 min or an hour. We purchased the Groupon and we had the 1 hour tour as part of the included attraction. We are locals so we knew how to get around in the city to avoid going too much over the hour but if we where tourists we would have payed a lot extra since it's a dollar per minute after the established time. Overall it's a very cool experience and staff was friendly and chill!
Linda Baron: A great experience to visit different neighborhoods without getting tired and with lots of laughter. The GO CAR is great, and with GPS! I recommend 😜
Marie Gregg: The gentlemen that worked here were very accommodating and friendly. Helped with questions and the like very willingly. During the tour we had a great time! We took our children ages 8 and 10 and they had a blast. The only thing concerning was the fact that we were part of traffic but because we moved slowly cars tended to go around us which is intimidating when you are so small. We've been telling all our friends how fun it was!
Jayne Porta: I was hesitant at first but this was so much fun. Saw much more than I thought I would and the staff at GoCar Tours were great. The only reason for 4 stars and not 5 was because the upgraded GPS tablet stopped working. We called and explained what happened . They sent some one with a new car to where we stopped; on the road we went again. Would recommend 1st time visitors to the city to tour this way. The history and directions are told to you through speakers on the car. Easy to hear and follow.
Sara Carter: So much fun! What a great way to see San Fran. Didn’t want the tour to end. My son loved it too
Simone Mims: who have lived in SF for years. We learned so much!!!!
Jon Flynn: The best time driving around seeing so many sites. The all day option is the way to go....too many photos to add
CJDonnigan: Highlight of my trip to San Fransisco, buying for the day is a must, there are just so many places to stop along the way for amazing views and experiences.
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4. Hertz - San Francisco
· 371 reseñas
325 Mason St, San Francisco, CA 94102
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Mike: Quick prompt service, clean vehicles.
Wy Joon Leong: . The small talk initiated by the lady concerning my early return and how it affected my other plans was also a nice touch. Again in and out in 10 minutes.For the duration of my rental the car drove like it was very well maintained.Returning was just as easy. Drive and park in the return bay and leave the keys in the car and walked 10 metres to the waiting shuttle bus and was in the terminal in 15 minutes. An hour later, got email on final cost and as agreed was only the pro-rated amount.What was initially my biggest fear for this trip turned out to be the most positive experience of the entire trip. Due to my overall experience with Hertz, if I ever return to the US and need to rent a car, I will only rent from Hertz regardless the price.
Roel C: Was a really quick check in with friendly staff. Booked car type was not available, but got set up with a different one real quick. Not a bad experience at all as some reviews might make you expect.
Vincent de Boer: Can't confirm the bad posts. The appointment was on Tuesday at 10 a.m. We were there in a show. We were served immediately and the vehicle was there as ordered. Vehicle was in immaculate condition. On-site advice was very friendly and competent.
Bee Xuto: Just had a great experience at this rental, in contrast to many of the reviews here. Took us less than 20mins to get a car even though there were so many customers. In particular, the gentleman who helped us - Herbert - was very polite, efficient, and friendly. He kindly flagged to us that we had booked an electric and helped us get it changed to a gas car very quickly.We had gone to a competitor rental nearby right before and the experience was worlds apart. Many thanks to Herbert and the Hertz team!
Haosong Li: Best hertz EVER, customer service and the car are both at the top level
Ollie Robertson: We visited San Francisco in March for a few days with a plan to hire a car on our last day and commence our West Coast road trip. The service and welcome we received at Hertz Mason St couldnt be faulted. Herbert our clerk went what seemed above and beyond to sort our hire, or maybe he was just doing a great job. The car we desired was available with on day's notice and we excitedly collected our jet black convertible Mustang the following morning. Herbert made the transaction super easy and was a genuine joy to deal with. Our drop off in LA was seemless amd the car itself was so cool. We drive over 800 miles up and down the coast and will cherish the memories forever. Nice one Herbert and Hertz. We hope to return to SF and do it all again!
Laura Zijp: , who got us the keys within 10 minutes.
Ohad Salmon: impeccable service In and Out in less than five minutes both don’t pick up and return. The staff was friendly and efficient highly recommend especially compared to the other rentals around the corner that just don’t really have cars.
Joshua Auerbach: After all the bad reviews, I was nervous! But our experience was seamless. Perhaps there’s new management in place? In any event, the rental process took about five minutes, the staff was pleasant and competent, and our car was ready and clean. All good!
Paulo Caratori: , and it is because of the exceptional service provided by individuals like Gary, Alex, Seema Khan, Art, and Leo that I continue to choose Hertz over other rental companies. Their professionalism, attention to detail, and dedication to ensuring a smooth rental experience have truly set them apart.Gary Ghiotto's leadership has been instrumental in fostering a customer-centric environment, and it is evident in the seamless operations of your branch. His commitment to excellence reflects positively on the entire team, and I am continually impressed by their efficiency and courtesy.I firmly believe that commendations are essential for recognizing and rewarding outstanding performance, and I wanted to take this opportunity to ensure that the commendations reach the deserving individuals. Please convey my heartfelt congratulations to Gary, Alex, Seema Khan, Art, and Leo for their exemplary service.As a customer with high-tier status in other rental companies, I can confidently say that it is the exceptional service provided by Gary and his team that keeps me loyal to Hertz. I urge Hertz to recognize and celebrate the contributions of these remarkable individuals, as they are undoubtedly a key reason for the company's success.Once again, thank you to Gary Ghiotto and the entire team for consistently exceeding my expectations. I look forward to continuing our positive relationship with Hertz.
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5. Hertz Car Rental - San Francisco - Marriott Marquis Hotel - San Francisco
· 31 reseñas
780 Mission St, San Francisco, CA 94103
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Reeve: Straightforward reservation, easy check-in, great car
Abriel Ama: Danny Carreto thank you for helping me your awesome! Great customer service!
Jung C: for 8 days and I have no problems with the car. The car was clean when I collected it. Although there is a $20 fee for valet service, the convenience of picking up and dropping off is beneficial especially if you're staying nearby or wishes to drop off outside office hours. No unexpected charges in my final bill, so all is good!
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6. Avis Car Rental - San Mateo County
· 1652 reseñas
780 N McDonnell Rd, San Francisco, CA 94128
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Drew Stevens: I've consistently had a good experience renting from this location. Even when incredibly busy, I've found the team to work hard to satisfy customers despite a sometimes limited vehicle pool. I've always been greeted respectfully and provided a car in a reasonable period of time.
Dat Le: Update: please give Carde a raise because he is super awesome. I made a mistake of trying out a car that i normally don’t drive and Carde was so helpful to make sure i can exchange that car to Hyundai Ionq5!! And he’s so fast, responsive, friendly!! The best part is he said he remember me coming to this branch often.There’s no Preferred fast checkout service unfortunately. Pretty fast service but the wait is long if you make reservations at 12 because there are so many tourists around this central neighborhood.
Lorena: I have often rented a car here at relatively short notice and for good prices. The service was always great, the staff nice and flexible.
Stéphanie Pasco: Professional and quick welcome. Good explanations, car in perfect condition.
Jérôme ESTIENNE: Friendly staff, car pick up was very easy and fast, thank you!
C Henry: Thank you Avis for sorting out the issue that I had in terms of being mistakenly charged and refunding me. I have since decided to try again with Avis and hire a car with them on my next holiday.
Larry Robinson: This location had the nicest people on pick up and drop off. Thank you!
Jennifer Brown: Very helpful and very good service.
Martin Wilhelm: Very friendly associates. Very nice car
Courtney Merrell: I live in San Francisco so I frequent this location for a rental car if I need to run errands, take a day trip, or if I have a crazy work week and need a car to transport colleagues and supplies. Vitality is awesome and does his best to get me in and out quickly!
Dimitris Tsampras: . Congratulations.
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7. Budget Car Rental - San Francisco
· 81 reseñas
821 Howard St, San Francisco, CA 94103
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Ashley Connolly: I don’t normally leave Google reviews but these guys were so nice and even got me on the road early. Thank you!
Adrian Ng: My wife and I arrived at 9.10am in the morning to pickup a standard SUV for a week. Unlike the other customers who had negative experiences with this branch, we were lucky to receive our vehicle in less than 15 mins. The service staff helped to adjust the pickup time earlier to avoid extra charges as my pickup time was originally at 10.00am.1. From Mason St. Enter the Hilton Hotel on Mason St. Then make an immediate left turn to Budget/Avis Office.2. From O’Farrell St. Enter Hilton Hotel on O’ Farrell St and take the steps down on the left to Tower 3. Use lift to Garage level. Follow signs to locate Budget/Avis Office.
Radjen Chotoe: I was very sceptical after reading the reviews here and my previous experience at Budget JFK airport. But my booking was already prepaid and I had no other choice. I suppose people mostly write their bad experiences, but I can confirm my booking was handled very well without issues and the staff was helpful in providing information. I noticed the same to other customers who came for their reservations.
Sophie Rose: . They even gave us a free upgrade to a convertible which was nice. The location can be a bit tricky to find: it's basically inside the Hilton, but ìt's easiest to get to via the side entrance on Mason street. We dropped the car off in LA so I can't speak to the dropoff experience at this location.
Johan Kang: Fast and efficient service!
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8. Budget Car Rental - San Francisco
· 31 reseñas
5 Embarcadero Ctr, San Francisco, CA 94111
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9. Budget Car Rental - San Francisco
· 146 reseñas
675 Post St, San Francisco, CA 94109
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10. Alamo Rent A Car - San Mateo County
· 2099 reseñas
780 N McDonnell Rd, San Francisco, CA 94128
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Benedikt Slavik: Very smooth and uncomplicated process when borrowing a car. Deposit was €300. We were able to spontaneously extend the car for another two days - all over the phone. Nice service on site. The car was still in very new condition.
JC park: Devin Villamejor and team were super helpful and courteous, got a car right in time and were lenient when we were a few minutes late because of the heavy rush hour traffic
Rasmus Bach-Jaque: Great car and great staff. Miguel was the best and super helpful with the car. The car was clean and in top condition 😀
Nihan Co: Great staff!! Very helpful and kind…
Benedetta Patterson: Dropped off our rental car on May 5. I spoke with Miguel over the phone and he was great. He stayed on the phone with me the entire time I was trying to navigate to get the the drop off parking garage. Super easy, in/out in a few min. Friendly staff.
Ray Hunter: Fast and professional service, thank you!
Geimeinsame Nutzung: Highly recommended.Good cars at fair prices.The staff explained everything in detail and took their time with you, very friendly.
Rolando Balgan [Legacy HS]: Customer Service Miguel is very helpul and Respectful. He's practicing safety procedures to assured visitors are safe.Thank you Miguel, I appreciate your service.Roland/Las Vegas
Huseyin Gumustekin: Good and helpful people and new clean car they serve.
Jamie Simpson: Great to business with, have used them in my travels throughout America for the past 15 years.
Eleni Antoniou: I love AlamoI definitely suggest it for your trip
Alain Luu: Very friendly person who took time to explain things to us
11. Hertz Car Rental - San Francisco - Powell Street - San Francisco
· 35 reseñas
335 Powell St, San Francisco, CA 94102
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Edi Alberto Torres Aguilar: The rental rates were competitive and offered great value for the quality of service and vehicles provided.
Oleksii: Quality service.They provided a Tahoe instead of a car of a lower class
Nathan Smith: My experience was beyond perfect! I got a huge discount when I booked with Carla app. Hertz agents made my car ready very quickly and helped me with a child seat.
Nathan Stephenson: Arleen was amazing and extremely helpful in my travels. She didnt just rent me a car, she asked questions about my day so she could kindly provide super helpful information on how to go about preparing for my families adventure. Thank you again from this soldiers family to you Arleen.
christina arredondo: Very nice check in
Sangwook Kim: Good hertz
Juan Felipe Laverde Botero: Very comfortable and central place to start a vehicle rental when you are already in San Francisco. Very good service, although the reserved vehicles were not available at the time of collection and we had to wait 3 hours for the substitutes to be ready.
Madhvi Nathani: Great service.
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12. Fox Rent A Car San Francisco - South San Francisco
· 1566 reseñas
435 S Airport Blvd, South San Francisco, CA 94080
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Ann Semrow: I need to write a review in honor of a FANTASTIC MANAGER-VERONICA of FOX RENTALS!I was too early in returning my car and needed to get another. Instead of sending me home, VERONICA solve the issue immediately! Thank you Veronica. I am grateful to you! You deserve a raise!!!!!
Ingrid Hill: While this is on airport car rental, its not from the terminal. On arrival you have to take the airtrain to the rental building. This is easy enough. You then exit the building to a pickup landing and a shuttle comes for you to take you to the rental desk. It runs every 10-15 minutes. Staff is courteous in arranging the rental. You will have to decide to pre purchase fuel and tolls. Pick up was easy and car has been great!
Zheng Cai (Jed): I was worrying about my first time booking with Fox. Overall, it was pretty good experience. Picked up at 10pm. No issues during car return and deposit refund.
Simone Baron: . the car was awesome and everything about check in and check out was smooth and easy, no hassle. highly recommend. thank you !
Tommy Pilon: Cheaper than other car rentals, pick up and drop off went smoothly. Would recommend.
Gagandeep Warring: Don’t know about negative reviews but mine was great. Thanks fox
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13. Hertz Car Rental - San Francisco - Ellis Street HLE - San Francisco
· 193 reseñas
840 Ellis St, San Francisco, CA 94109
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Cokoa Jennings: Although the neighborhood was a bit unkempt when I went, the store is very clean and welcoming with Great service and nice cars!
Jonathan F. Chang: I was impressed with all the team members I met during my rental experience with Hertz rental on Elllis. Everyone that works at the Hertz on Ellis was very pleasant and easy to work with.What was great is that each time I needed to speak with a local team member, they always answered the phone right away and was able to resolve my questions right away. They also offered to pick me up and drop me off at the repair shop which was a very nice gesture!
San Francisco: Honestly I’ve received the best rental service in a while, probably the best in San Francisco! I had to go around town to find the rental company that offered the car I wanted. Hertz were the only place that had it. Unlimited miles too. They picked me up from the body shop and drove me back after.
Fatima Baig: Super quick and convenient rental car experience!
Nicholas Majidy: Hertz San Francisco conveniently located on Ellis St near Van Ness has a good team of employees Jessie and Ajay who are very quick at getting you your car. I was very happy with their team work. I was also very happy that I was able to make a reservation half hour before picking up.
Flynn D.: A diamond in the rough! I recently rented EV cars from this smaller Hertz location, and I was impressed vs. my usual experiences at airport locations. Unlike the latter, vehicle photos are taken at time of pick up and emailed, customer service is friendly, efficient, and accommodating at time of pickup and drop off. I hold Presidents Circle status and got upgraded a class once out of two rentals. Just wish they were open on weekends and more public EV chargers were easily accesible nearby to top off before return. Overall, great Hertz team at this location-keep it up!
Noura: A bit of a wait sometimes but good service
Adam Webb: Can’t really complain about the Hertz store, however, I didn’t realise it was was so close to Tenderloin.We had a little bit of a nuisance from people outside on the street, no fault of the shop, service was a little slow, but once served the process was fine for us and we got a Tesla, which we dropped off at Las Vegas.
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14. Dollar Car Rental - San Francisco
· 163 reseñas
364 O'Farrell St, San Francisco, CA 94102
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Mat Ki: Had a bit of a delay when picking up the car but everything apart from that was great. Very helpful team. Their lost and found even saved me from losing my passport.
Diwakar Raja: Reviews looked scary but maybe I got lucky, Made a reservation for a pick up at noon on a Thursday using Priceline. Arrived late, No lines, was out the counter with keys in 5 mins. Finding the car and drop off is tricky and they did try to sell me on collision waiver sneakily which I had to decline, but for the price of the rental Im not complaining.
Davelynn Kaahanui-Frankovic: My friends and I had made plans for a San Fran and there was. A mix up in our original car rental and that company had no other cars available. We came into dollar hoping there would be cars available. Shayna mentioned there was one available! She was helpful and friendly in the way she interacted with my friends and I. For a second I thought maybe we wouldn’t get to go and see the red wood trees as we had planned, but she totally made our adventure possible. She was very professional and explained everything related to the rental. Thank you Shayna for allowing my friends and I to make some memories.
Jo Ey: and the price very good. Be careful if you have an electric car and have made the effort to charge it to avoid paying the $35 fee, I had to ask to double check because they charged me!
sかがみん: I was worried about the review comments, but I received good service. I went there at 7:30 am and took only 10 mins to get a car. The receptionist was friendly and gave a good explanation of what was involved in my booking. The cost was clear as well.
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15. Enterprise Rent-A-Car - San Mateo County
· 3123 reseñas
780 N McDonnell Rd, San Francisco, CA 94128
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Wayne Leong: . We had checked in a few hours beforehand to avoid having to go to the reservation desk, but still had to wait a while for staff to get to us, finalize paperwork and show us the vehicle. All told, however, the rental process was smooth enough with minimal pain.
Gregory Ciatto: GREAT EXPERIENCE!!
Brian Town: Never had any problems from Enterprise at SFO.
C Jay: The personal at Enterprise at the Midway Airport was awesome and very much helpful.
Lorrine Rillera: Great value and service!!
Yvonne Sol: Commendation for Outstanding Customer Service
Toya Poudyal: Enterprise is a good company. The employees are accommodating, respectful, and pleasant.
Aisha McBurrows: Everyone that I encountered the day of my rental was very pleasant and helpful. The car was very nice and clean.
Greg: My family and I recently rented from Enterprise at SFO. When we arrived at the rental car garage after a long day in the air I was very worried to see dozens on people in line and camped out on the floor in the facility. I pessimistically walked to the Enterprise counter where there was a sign directing me straight to the garage for assistance. When we arrived at the garage I was happy to see only one customer in front of me and the agent quickly assisted with our needs and we were on our way. Checking in online before arriving saved time and hassle. I'd probably still be in line had I chosen a different company to rent from.
Don Price: They made it easy and quick to pick up my car and drop it off. The car was full of fuel and clean inside and outside.
Bruce Manion: Very easy process. However staff was overworked.
