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Ashok Sinha: Nice staff good trade in value offered.

Karina Shinzato: I went there during the weekend and even before the opening there were a lot of people waiting outside . The store is pretty busy so it’s hard to find a salesperson available to help you. But I was able to find what I was looking for

Ra Wi: Impressive building

R “RR”: The store, the staff, shout out Rhonel, are all exceptional. One of my favorite things about the store isthey often do same day same hour service on iPhones, if you cracked the glass for example or damaged the camera. That speed of in-person service is a much better option for locals if you can’t afford to be without your phone for very long. So don’t hesitate to see them in person!While the store can be busy, they are well stocked with services for broken phones or if you’re looking for special inventory combinations. In that sense, this flagship store is one of the best if you’re looking for design variety and hardware options. On top of all of the services the retractable glass walls to create an open air experience is truly stunning and over looks Union Square. The area is heavily policed now and the store gets a lot of customers. Going in the morning or early afternoon tends to be less crowded.

Pravar Passi: Super friendly folks with a gr8 sense of humour

Paul Byerz: Small but efficient store

Kenneth Coleman: Great service

Lennard: Bought some items and got great help finding the right ones.

T Jurson: Steven was able to take a deep dive into a problem that has plagued my integrated Apple devices for a few years. So far, it looks like the problem is solved! Please give him my highest accolades! He was able to keep calm and patient and persistent when other Apple Support people couldn't resolve the issue. A++ employee!

joanne gomez: Nick was amazing!! Definitely will ask for him for purchasing future products.Personable, patient, and remarkably knowledgeable.Just amazing experience and one of the many reasons I love Apple!!!I love the people they hire, and folks like Nick, affirm my dedication.What a great establishment exemplified by their personel, like Nick!

AL: helpful,friendly

Melody J: Great experience! I had a phone emergency tonight and Cameron was insanely helpful before closing to make sure I was set up with the best phone and case I could have!

I “Sunshine” K: We went in the store to buy a new device. Garret was great helping out with everything we needed. In order to complete the purchase. He provided us with great personal customer support and service. We were not able to complete our purchase yet for technical reasons. But will be going right back to complete the purchase. Thank you Garret!! People like you make a real difference in this technology trendy world. Attention to detail and kindness makes you stand out from the crowd. Kudos to you!!!! Great job! Thank you

Michelle Peres: . So that sucks but Kristina presented me with my options and was honest. This is my second time here - difference was one in the weekend vs another day w an appointment beforehand. Wishing us all luck braving the mall stores.

Rosswell Calagui: Farah was amazing. Thank you so much for the fast service.

Marcos Coata: Cool store. I was lucky with excellent service from Stephanie. But it's not always like that.

Robert Sarver: Good Morning. I want to take a time out to give a big THANK YOU to a special associate here at this location. His name is Liam. He helped my wife and I find the perfect tablet and new I phone 15 pro. He also signed us up for a good affordable protection plan for my clumsy self. He makes the extra effort to help you with any technical questions, provides good suggestions, very professional. This guy is smart! He’s just a very high quality employee and we were lucky to snag him when we walked in. Thank you Liam. Job well done.

Pablo Yale: They be giving away iPhones and iPads here. Don't mind asking, just take and leave. Not even the police in Emeryville will stop you. They just wanna park outside

Cat Blue: Very busy

Tim Turner: Social Media told me this store gives out pant fulls of free iPhones to young men trying to feed their families. Best Apple Store in all of America.

Audrey Lane Yoga: Huge shout out to Cash, his supervisor, and also several others here who helped me over the past few days. I had a super complex situation and needed support transferring data, fixing an old problem, and getting a new computer and these folks supported me with patience and answered all my questions. In a world of often questionable customer service, this was a huge win. Thank you!

anna davis: Linda the nice woman, that waited on me was a wonderful employee. I will be back.

Kevin Kunze: Great store and staff keep me coming back here for over a decade

Kristen Monica Lue Chin: Recommended charger allowing me to charge my phone adequately again in stead of replacing it. Employees were nice and helpful. Best to schedule Apple appointments in evening!!

Patricia Rodriguez: Lovely Spanish speaker employee, explains everything very well. So satisfied with his sales information and he guide us to get savings