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Mia Neagle: , we still don't have the shades installed. They were incorrectly made no less than three times, we have been through five unsuccessful installation attempts

Janet Cleland: My husband and I highly recommend The Shade Store in Strawberry. Michael was a pleasure to work with and patiently answered all our questions. When some measurements needed clarification, he came to our home in a driving rainstorm to double-check everything and put us at ease. Once the shades were installed, it was an instant transformation. The natural feel and look of the fabric brought out the best in our sunroom. Even my dubious husband was impressed!

Catherine Brown: Great customer service! Helped us pick out exactly what we needed. From selection of shade to installation - it was seamless, effortless on our part, and overall an enjoyable experience. Michael and Kristen in the Mill Valley store were a pleasure to work with.

Richard Brady: took into consideration the characteristics of our new home and the nuances of our personal preferences. The installation was on time, efficient and quality. The end result – a beautiful transformation of our new home!

Nancy Petty: We love our shades from the Shade Store and our design consultant Julia Baker, advised us to get the remote to raise and lower the shades! It was such a great idea! Thank you Julia and the Shade Store for such a great product!

Chandra Gordon: The Shade Store offers a wonderful variety of beautiful products and provides excellent service. I can highly recommend Anthony Paulino in the San Francisco Bay Area. The entire Shade Store team made everything so easy, and I am thrilled with the results.

Jennifer Messina: Lisa Cohan, a sales and design specialist at The Shade Store in MillValley, has consistently delivered superior customer service and design consulting. Every client I bring to her for their homes, are delighted with her and the end result of her hard work. She is an experienced, elegant, and dependable professional. I know when I bring in a client, we are in the best hands.

Mitch Ablove: Knowledgeable staff and great selection of window coverings. Many styles on view at the shop.

Jenny Rogers: We've talked about getting shades for our get away place forever and just never prioritized it. Over the last ten years, we've basically redone everything in the house and finally decided to take the plunge and order new shades after the sun damaged our new flooring. Designer Julia Baker and The Shade Store in Strawberry Village made the process painless and easy! Julia assisted us with scheduling measures, the selection of the window treatments and all the installation logistics. All the staff were so professional and highly skilled.And what an incredible transformation!! Who knew shades could make such a difference?! I can't tell you what an incredible impact these beautiful new shades make on the overall design of the space. It's like the entire aesthetics of our house took a major leap forward into gorgeous modern style - we LOVE our new shades! The only downside is now we want Julia to help us with new shades at our condo, at our work places and basically we want new shades from The Shade Store everywhere!The best part of the experience for us was the excellent customer service The Shade Store and its designers provide. They don't waste your time with ridiculous short-term sales and heavy handed sales like Smith & Noble, which tries to lure you with gimmicky time-limited tricks intended to pressure you into making an immediate purchase. We felt so supported by Julia, that she would be there for us when we were ready. She really made it happen for us - do yourself a huge favor and give Julia Baker and The Shade Store a call! You won't be

Kimberly Hamm: The best quality shades on the market. They look amazing. The install was great.

g Stockdale: I got an exorbitant quote from a custom store for some drapery panels. Found something I liked with 3HLinen. I love the drapes I chose and they were sent faster than I would have expected.

Sarah Atwood Black: I am an interior designer and worked with Nadine on a large and relatively complex custom order and her service was prompt, exceptional and kind throughout the entire process. She walked through every detail of the project, triple-checked measurements, and also reached out directly to the company where we purchased hardware from to confirm installation details prior to fabrication. She was also able to make a very last-minute length change on a curtain that had already been made and was ready to ship. I would not hesitate to recommend them to anyone and will be working with them. The curtains were also very high-quality and well-made. Thank you!!

Simone Schuller: Great customer service and helpful advice from Paul to make sure I got the right curtains for my oversized bedroom window. I went with off-white linen with a 50% blackout lining and they are perfect - thank you!

Suzette Greer: I LOVE my beautiful peacock blue linen bedskirt — the color is gorgeous! Thank you so much! — One problem, 🤔 now I want to replace everything else in my bedroom! It’s just that beautiful!! — Note to buyers, this isn’t Amazon, this is a well-made, high quality, beautiful 100% linen product. Worth every penny!!

becky morgan: I can't say enough good things about 3HLinen. I wanted curtains for my living room and dining room but really didn't know where to begin. Nadine walked me through everything. She helped me pick out the type of curtains, the colors, and the type of arrangement that would work best for my windows. She was so patient and helpful, and I am so thankful. I love my curtains. The workmanship is high quality and the curtains are beautiful. I would gladly give 3HLinen a 6 out of a possible 5 star rating.

a. bianchi: . They were kind and patient throughout the process and even thought our design process went longer than expected, they still allowed us to take advantage of a sale that had ended prior to being able to complete the order. The linen curtains are really lovely, the work on them is amazing and we are so happy that we were able to work with them on these. Thanks for all the support and looking forward to working with them on our next renovation project!!

John Franzen: Absolutely amazing drapes. Couple that with great customer service, and I'm not sure how they could be better. Super high quality. Worth every penny. Thanks!!!

Lynette Fry: Wonderful customer service. Contacted me immediately after the order to let me know it was being made. I needed it shipped out sooner than expected and they made that happen without any issues. The product is quality - great light blankets for hot humid weather. I will definitely purchase from this company again.

aaron crowley: Exquisite, boutique linen goods from a family owned business. Personal, attentive service, great curtains. Highly recommend. Will buy again.Aaron

Jan Gutweiler: These are the best linen drapes I have ever found. I have decorated with white linen drapes for many of my homes but these are such quality and price ! They hang like white clouds and are just the right filter for my bedrooms. I am now ordering for all the other bedrooms- wish I had found theses before I purchased from an expensive well known store.

Evvie L: to the quality of the fabric and the workmanship of the seamstresses is top notch.

Molly B. Moon: The curtains are lovely! They are the right weight: substantial but light and responsive. The price was fair, the work is quality, the turnaround time was reasonable. I would order from 3H Linen again without hesitation. Just look at the calm haven my bedroom has become!

Margaret Ahles: Excellent customer service and high quality work. Purchased a bed skirt first and then later sheets...they even took the time to email me to clarify the bed sheet linen was a different texture than the bed skirt. I ended up still purchasing and ABSOLUTELY LOVE how my bed looks. Dusty pink is dreamy.

Tilly Li Anderson: Beautiful linen curtains. High quality..love the great custom options that aren’t typically found in other retailers. Friendly staff.

Shawna Truitt: I purchased the 80% blackout pinch pleat curtains in the natural linen color from 3H Linen and they are absolutely beautiful! I wasn’t sure what to expect with my first order, but after I saw the quality from my first order, I ordered again for my children’s room. I would have spent a fortune at Pottery Barn or Crate & Barrel for a similar product.

Rhonda S: Tanya was amazing at answering all my questions, ordering swatches and following up with any other questions. I love the quality and selection. I ordered the natural bedding curtains and reordered another set to match for another room.

Jason Gates: Great Place! I’m so sad to hear this place is closing Permanently! It’s the Last Pottery Barn in the city what a disappointment.

Brian Obertone: I was looking for a large sectional couch online and by chance got to chat with Sasha, the assistant man., of the San Fran store. He was not only very knowledgeable about the product lines but he called me back immediately after I made a mistake in the design. He canceled the order and made sure the new one was 100% correct and was cordial the entire time. I would highly recommend this store to anyone that wants exceptional care.

MARTHA TORPEY: Of course my favorite expensive store.

Harold Mosby: I visit Chestnut Street whenever I'm in San Francisco visiting a friend. Pottery Barn is a few doors down from Le Marais, our favorite breakfast spot on Chestnut. After breakfast we'll walk to Pottery Barn to check things out. On our past visit we were looking to refurnish an apartment. We didn't ask for help, but noticed a young man moving around the store greeting visitors and making himself available. He looked awfully young, like maybe he was a college student collecting some extra hours. The following morning I realized that I had forgotten to take a picture of a white sofa we were interested in. We returned to the Pottery Barn again to check it out in greater detail. This time the same young man approached us and a conversation developed. We found out later he was actually Pottery Barn's General Manager. His name is Austin Stephenson. The questions we asked required a thorough knowledge of finishes, fabrics, lighting fixtures, sofas, chairs, end tables and lead times. Austin answered every question to our satisfaction without hesitation. We spent some time looking at images on the Design Center computer. It was a very positive experience. Austin printed out an estimate of the products we were interested in purchasing before we left. If you want to see, touch, feel and experience excellence in both products and presentation, and the way you're treated, the Pottery Barn on Chestnut delivers. If you see someone who looks too young to be on staff, that will probably be Austin. I'll include some photos of our visit. One, or more of them might feature Austin. He looks like he loves his job, his merchandise, his store and most importantly, his customers. We're fans.

Kelli McKinnon: Great visit hands down and I have to say the store hasn't been running very well In the last couple of years. Turns out they have a new manager and he's all for the people and service. It's soMuch more inviting! The employees are just on it it's incredible! The new general manager they have is definitely over qualified in my professional opinion but he's so good!!! The experience I just experienced was out of this world!! Great Way to turn it around pottery barn!

Ken Wong: 12-20-20:Open during the shelter in place! Very friendly workers! Thanks for being open and very diligent about safety.

Mohsen: It was good. got the help we needed, and she explained well.

Tammy: Check out lines were fast