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Emily Vince: My partner and I had a really wonderful experience shopping at Room and Board -- I was feeling really overwhelmed shopping for my first home after making a few costly mistakes. We first stopped by and got really wonderful help from Mark McMenamin, who sent us home with lots of swatches and ideas. We went back for an appointment with Brittany Nern, and she was absolutely wonderful. She made the process feel fun. We shared measurements of the room with her, and she mocked up a few options to help us decide. With some feedback, she modified the renderings to achieve exactly the look we wanted. We just placed our order and feel really confident after all the support and also the generous refund policy in case something isn't exactly as we hoped. I definitely plan to come back to Room and Board for future furniture purchases. Thank you Brittany and Mark!

Rolling Dunes: Nice collection. Good quality. Helpful staff. Pricey.

אסתי מור: Very nice store. Modern and high-quality furniture. High prices, but high value

Bary Leanny: If you're in search of top-notch furniture, look no further than Room & Board. This store exceeded my expectations in every way possible. The moment I walked in, I was greeted by their warm and helpful staff who made me feel right at home. The store had an extensive range of furniture options, from stylish sofas to elegant dining sets. The quality of their products was impeccable, and the attention to detail was evident in every piece. The staff provided expert guidance, helping me find the perfect pieces to match my style and budget. Room & Board is a must-visit for anyone seeking quality furniture and outstanding customer service.

Hamad Al Rugaib: Great service and friendly staff. Paul was very helpful.

Sarah Odeh: Nice store. Lots of options. Parking lot. Some staff helpful, others didn't seem to know what they were doing

Fahmida Faiza: This place is the best modern furniture store in sf. It's more expensive than ikea but higher end. I appreciate Galens amazing customer service, he is so knowledgeable and patient! Though I have been here before, working with him really made us want to just buy everything from this place!

Sunil Dhar: Amazing furniture for all parts of the house. Excellent quality pieces with a variety of designs

Jason Gates: Great Place! I’m so sad to hear this place is closing Permanently! It’s the Last Pottery Barn in the city what a disappointment.

Brian Obertone: I was looking for a large sectional couch online and by chance got to chat with Sasha, the assistant man., of the San Fran store. He was not only very knowledgeable about the product lines but he called me back immediately after I made a mistake in the design. He canceled the order and made sure the new one was 100% correct and was cordial the entire time. I would highly recommend this store to anyone that wants exceptional care.

MARTHA TORPEY: Of course my favorite expensive store.

Harold Mosby: I visit Chestnut Street whenever I'm in San Francisco visiting a friend. Pottery Barn is a few doors down from Le Marais, our favorite breakfast spot on Chestnut. After breakfast we'll walk to Pottery Barn to check things out. On our past visit we were looking to refurnish an apartment. We didn't ask for help, but noticed a young man moving around the store greeting visitors and making himself available. He looked awfully young, like maybe he was a college student collecting some extra hours. The following morning I realized that I had forgotten to take a picture of a white sofa we were interested in. We returned to the Pottery Barn again to check it out in greater detail. This time the same young man approached us and a conversation developed. We found out later he was actually Pottery Barn's General Manager. His name is Austin Stephenson. The questions we asked required a thorough knowledge of finishes, fabrics, lighting fixtures, sofas, chairs, end tables and lead times. Austin answered every question to our satisfaction without hesitation. We spent some time looking at images on the Design Center computer. It was a very positive experience. Austin printed out an estimate of the products we were interested in purchasing before we left. If you want to see, touch, feel and experience excellence in both products and presentation, and the way you're treated, the Pottery Barn on Chestnut delivers. If you see someone who looks too young to be on staff, that will probably be Austin. I'll include some photos of our visit. One, or more of them might feature Austin. He looks like he loves his job, his merchandise, his store and most importantly, his customers. We're fans.

Kelli McKinnon: Great visit hands down and I have to say the store hasn't been running very well In the last couple of years. Turns out they have a new manager and he's all for the people and service. It's soMuch more inviting! The employees are just on it it's incredible! The new general manager they have is definitely over qualified in my professional opinion but he's so good!!! The experience I just experienced was out of this world!! Great Way to turn it around pottery barn!

Ken Wong: 12-20-20:Open during the shelter in place! Very friendly workers! Thanks for being open and very diligent about safety.

Cynthia Fisher: Visited to check out some of their outdoor furniture and got great service from Jim. Love their pieces… stylish, functional, and comfortable.

Grace Chang: Gorgeous furniture, great to see everything in person. The staff was so helpful, gracious, and nice! Thank you!

Alex Che: Love my dresser! Sales rep Michelle was super helpful at the store, purchase process was a breeze. Delivery was sooner than expected. Price wise comparable to other brands, but this one has drawers with silent closing. Inside, the drawers are painted, which gives the feeling of more expensive furniture. The exterior is also top notch quality. Absolutely love it!

Blanca Calderon: Love the service and the couches!!! Would recommend.

Han Lee: Ask for Brian when at the store—he's the most amazing person who goes above and beyond for his customers. Great store with awesome folks, and of course, and dope furniture.

Lena Klein: I would give 6 stars if I could. My husband and I were timid about buying a new couch, especially one with a hefty price tag for newlyweds; but, I am in love with our Bloke sofa. The design is unlike anything we were able to find elsewhere. It is beautiful, comfortable, and stylistically androgynous enough to pair with our antique danish and modern furniture pieces, while being a show-stopper all on its own. It is a great value and we could not be happier with our choice.We are so impressed with the quality of the couch, and the service we received from Brian Early was unparalleled. He is so incredibly friendly and did not pressure us in the least. His knowledge of Blu Dot options and furniture in general absolutely blew us away. He helped us think through the implications of the Bloke sofa among other options, including colors and seat height; and, even asked us important questions about pets and lifestyle to make sure the fabric was a good fit for us! We find ourselves stopping in when we are near the store now just to say hello and thank Brian.

ALIWOOD: Its rare to find a grand show room with such a complete assortment of fine light fixtures these days. Even though we have online options, when we met Rick Lopez at City Lights, we just felt comfortable to order with him and know that our orders will be in good hands. You will get competitive pricing and great service. Stop by and be illuminated!

Kai Kling: We love City Lights! The team is always fast to respond and are continually kind. City lights has helped with so many projects over the years and have been one of the best companies to collaborate with. With a large selection and beautiful new showroom, they are the best place to get exceptional lighting and service in the Bay Area

Jim Oakley: The new showroom on Bayshore is twice the size of the old Folsom Street location. Really nice selection of mostly-high-end light fixtures. They also have a big selection of bulbs and other accessories.

Dan Clark: . I was able to get or order everything I needed, then walked around admiring all the fixtures I don't need, but now want ;-

Christina Shih: , and could she call me back after she straightened it out. I asked if she had my phone number and she said "yes" but I knew I have caller ID blocking and I said "I don't think so" so when she checked she didn't have it so I had to give it to her. My previous experience here was buying a difficult to find Bosch oven light which they have in stock so a great source for unique bulbs too.

Tim Mitchell: Purchased track lighting on line from City Lights SF. They supplied 2 replacement heads speedily while working with me to troubleshoot an installation issue with these lights. Highly recommended.

David C: I think all the lighting in my house is from City Lights. This new showroom is spectacular. It's worth seeing even if you're not trying to buy lighting right now.

Luisa: This is THE place to get your lighting fixtures! Not only do they carry the best and most abundant selection of items, they have the friendliest and most knowledgeable staff. Tina was our consultant whom was informative and very helpful in choosing the most fitting fixtures for our place. Their customer service team is quick to reply to emails as well. We’ll definitely come back and recommend to our friends!

Serish Ahmed: Amazing experience working with Sean, he is responsive, friendly and a pleasure to talk too! I look forward to working together in the future

George Eddy: . I called the manufacturer and then their rep who suggested I get in touch with City Lights as the local retailer. I was in touch with John Walker throughout as we tried to identify what might be the problem. Initially it was thought it might be a transformer. They had one in stock so they recommended I bring the light in. After testing it

Kevin Kern: I was searching for an address numbers bulb for our house and checked several hardware stores. Nobody stocked them. Called City Lights and spoke with Michael V. He asked me to send a photo of the encasement and the package of the part number. Turns out they didn't stock them either but Michael researched the part number on the internet unbeknownst to me and called me back with a solution. If you are looking for fantastic customer service and pride in task; look no further than city lights. Wonderful people and very knowledgeable.

Mayo Molnar: So, first of all - the lighting showroom is amazing! I've not been to the 'new' location before, but now I'm obsessed. Many great brands!Secondly - I came in to look for a special part for another light and Rick was extremely helpful. Altho he informed me they don't carry that part, he was able to fix the one I brought with me while I waited. Very friendly and helpful. I'll be back!

Kathie Graham: Wonderful! Incredible variety and great customer service! I must have met with John W at least 3 times before I made a decision. He was very patient with my indecisiveness and never, ever pushy - and a really helpful consultant. I’ve made two purchases -plus one return - and everything smoothly. He is now my “go to” person for lighting and I would highly recommend both him and the store.

Garrett Foose: !I recently purchased bathroom lighting and am astounded by the quality of the product. The website is user-friendly and navigating through it was a breeze. Exceptional customer service guided me to make the perfect choice! Highly recommended!

Kathleen Rydar: My favorite place to go is City Lights SF Showroom on Bayshore. I always find perfect lightening for just the right places. The customer service is excellent. My past home of 25 years was completely outfitted in lighting by City Lights. Now my new home is lit up in the same way - all new City Lights beauties.

Angelica Aldana: Every time I shop here I get great customer service. They are well stocked for most repairs and household needs we have out here in the outer Sunset.

William J.P. Head: Frequently shopping there .great employees! Pleasant atmosphere. Reasonable prices.When I am in the Sunset that's my go to store.William Head- Journeyman carpenter

Jillian Daniels: Local store that have very good prices.Service depends on the day and the person.

Joel Pelletier sr.: The owner that works there as a cashier is probably the cheriest friendliest nicest most informative person you'll ever meet. And yes they have about everything and if they don't have it he will know where to get it!!!

kelly huth: Excellent selection of screws, nuts, bolts and washers.

Jeanne Rousseau: Service was amazing ❤️

Reid W.: .For the record I have no affiliation whatsover beyond shopping there.

Brad Wallace: Good selection. Love it when I can shop local instead of driving to a bigger chain.

Mohsen: It was good. got the help we needed, and she explained well.

Tammy: Check out lines were fast