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1. BMW of San Francisco - San Francisco
· 909 reseñas
1675 Howard St, San Francisco, CA 94103
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Keenan Rodgers: I recently had the pleasure of visiting San Francisco BMW to assist my mom in finding her next vehicle, and I couldn't be happier with the experience, particularly thanks to the outstanding service provided by Nolan. Having frequented this dealership for previous purchases, I can confidently say that this visit stands out for all the right reasons.Upon arriving at the dealership, Nolan immediately approached me and offered his assistance without any hint of pressure or expectation. He attentively listened to our needs and preferences, demonstrating remarkable patience throughout the process. Over the course of three visits, Nolan consistently went above and beyond to ensure we found the perfect vehicle to replace my mom's expiring lease.What truly impressed me about Nolan was his dedication to providing exceptional customer service. During our visits, he tirelessly guided us through an extensive inventory, allowing us to test drive multiple vehicles and explore various financing options with ease. Despite spending hours at the dealership, we never once felt rushed or pressured to make a decision.Nolan's professionalism and attention to detail were evident in every interaction we had. He kept us informed every step of the way, providing helpful updates and ensuring that we were comfortable with the progress of the deal. Thanks to his expertise and dedication, my mom was able to drive off in her dream car at a price that fit comfortably within her budget.I cannot express enough gratitude to Nolan for making our car-buying experience truly stress-free and enjoyable. His commitment to customer satisfaction is unparalleled, and I would highly recommend him to anyone in search of a new vehicle. Thank you, Nolan, for your outstanding service and for exceeding our expectations every step of the way!***ADDITIONAL REVIEW FOR ANOTHER PURCHASE MADE OVER THE WEEKEND!:Purchased a second vehicle in two months from San Francisco BMW and am equally, if not more, satisfied than the prior purchase. My partner and I have been buying vehicles from San Francisco BMW for nearly 10 years, along with referring multiple family members and friends. What sets this dealership apart is the exceptional experience they create, rooted in their culture of excellence.Our recent experiences with Nolan in sales have been nothing short of outstanding. Nolan embodies all aspects of top-tier customer service consistently throughout the vehicle purchase process. It’s refreshing to work with someone on a major purchase who is genuinely honest, kind, and an all-around wonderful person. The level of patience and commitment he routinely demonstrates is astounding. This dealership is incredibly fortunate to have someone like him on their team. As someone who has grown up in the car business, Nolan is undoubtedly a rare gem.Additionally, we had the pleasure of working with John in finance again. John assisted us with the purchase of my mom’s vehicle and once again streamlined the finance process. He never pressured us to purchase anything additional we weren't interested in and explained all the important details in a clear and logical manner. A 10/10 experience with John again!With this particular purchase, we also had the pleasure of getting to know and work closely with Rod, the general sales manager. Rod played a significant role in the process, leading by example and showing a genuine commitment to creating a rapport with customers. His above-and-beyond nature is truly commendable.If you ask me, these three—Nolan, John, and Rod—are the dream team. I could not recommend Nolan and the entire SF BMW team more if you are in the market for a vehicle. Thank you, San Francisco BMW, for another exceptional car-buying experience!
Murugesan Ramalingam: I had a great pleasure working with Raymond at BMW San Francisco, and I was very much impressed. Ray helped me remotely and took the time to answer all my queries. He was incredibly knowledgeable about the BMW lineup and patiently answered all my questions. Throughout the process, Ray remained patient and helped us showing all the different colors of the car even though we chose a vehicle remotely before going to the dealership. Thanks to Ray for his dedication to work which helped me find a perfect car. I highly recommend Ray and the team at BMW San Francisco for their exceptional service and competitive pricing!
Amin H: I recently leased a car from BMW of San Fransisco, and I couldn't be happier with the experience. From the moment I walked in, the staff was welcoming and attentive. Alexander Pokrovskiy was particularly outstanding, offering knowledgeable insights without any pressure. He followed up multiple times to get the car as fast as possible which was really helpful. The entire process, from test driving to finalizing the paperwork, was smooth and efficient. They had a great selection of cars, and I felt that they genuinely cared about finding the right fit for me. I highly recommend BMW of San Fransisco to anyone looking for a BMW. Thank you for a fantastic experience!
Ari Azad: Quick to respond, quick to process, honest, transparent, easy to work with. Did everything over email and then just walked in and signed. Fair negotiations, no pressure, no typical car sales annoyance. A polished and professional operation!
TT: PLEASE LOOK AT THIS BEFORE YOU PAYI recently dealt with the BMW San Francisco dealership and uncovered some rather shady practices. To boost their sales, their Internet Sales Manager, Michael Wu, is secretly collaborating with an outside broker called “bmwbrokerca“ to offer a 12% discount to customers.By contacting Michael Wu or the broker directly, you can get this special deal. This makes me wonder how much extra an ordinary customer would end up paying if they just walked into the dealership to buy a new car. Such unfair competition strategies seem to benefit a few while burdening others with unnecessary expenses.This practice is quite disappointing and serves as a reminder to be cautious and aware of these opaque sales tactics when purchasing a car. But as they say, "existence is reason enough." If you want to skip the usual haggling, try for yourself.
Aibol Kubayev: I bought my new bmw x3 from this dealership.I really liked service. Belek was amazing seller, he helped be to pick my first family car. Also he helped me through finance process, even though first bank declined, he saw my interest in the car, so he helped me to apply for the loan at different bank, which I’m really happy about.5starts for dealership10 starts for Belek service
Steven Lu: I came from Fresno, and I brought my Toyota Supra in for Lithia Lifetime Oil Plan, as Lithia owns BMW San Francisco. Online I was able to already select that as an option as well to make it more streamlined. I added my Lithia customer number and plan number on the details, once I got there at 8:50am, before they even officially opened, service department team was already flowing, with the respective people in their respective positions. Oil change was done within the hour although I was told it’d be two. They performed a courtesy inspection as well, which went above my expectations, because I am not a customer in their history. While walking around and window-shopping, I was treated with utmost respect and got a personal greeting from the manager. In my field of work as with any field of work, human interaction and customer service is the foundation of sales and business, and in general, just a good human experience. I had a good time here with the amenities and vibe. If I get a BMW M2, I will purchase it here.
Lance Nagel: From the beginning with the choice of auto to the final financial process, every step was done professionally and with client service at the forefront. I specified a model that arrived as I ordered but saw another that I preferred on the floor. The suburb sales people, Marcus and Nyomie, without a moment's hesitation, and totally supportive , quickly moved to make the change and ensure that I got the car that I wanted. Kudos to all at BMW SF
vw: Recently visited BMW of SF and had a great experience. A special thank you to Nolan. He has been professional and helpful from pre-sales to after sales. He has answer every questions and concern that I have. Highly recommend if you are in the market for a Bimmer and ask for Nolan.
Zhan: nice car and great experience
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2. City Toyota - Daly City
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· 818 reseñas
255 San Pedro Rd, Daly City, CA 94014
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askhat zakirov: Hello! Not long ago we purchased a car at a Toyota dealership in Daly City. I would like to mention the excellent manager Ekaterina. She helped us with choosing a car and applying for a loan, and told us about all the details. She is an excellent business manager. We highly recommend turning to her for help if you need a car.
Erik Lue: Bought our first car from City Toyota and worked with German Ramos and Sam Li. Both were great to work with, people of their word, and excellent communicators who didn't try to oversell us. When we need to buy our next Toyota, I will definitely be back at City Toyota
Elizabeth Hollister: Be sure to ask for Marvin at City Toyota! He made our experience SO easy, and who says that about buying a car!He helped us secure a great price on a high demand car
Jon Hollister: Marvin Luna is fantastic! He made buying our new Toyota quick and easy. Buy yours here!
Loralie Baum: Luis was so helpful and made the car buying experience smooth. I felt so comfortable with him. Plus, he was very personable and he had my back.
Artsem Karniayenka: I recently had the pleasure of working with Kate while purchasing my new Toyota Venza, and the experience was nothing short of superb. From the very beginning, Kate was incredibly attentive and knowledgeable, making the entire process smooth and enjoyable.She took the time to understand my needs and preferences, providing valuable insights and detailed information about the Toyota Venza. Her patience in answering all my questions and addressing any concerns was truly appreciated. At no point did I feel rushed or pressured, which made the experience even more positive.Kate arranged a fantastic test drive that confirmed the Venza was the perfect choice for me. She also made sure that all the paperwork and financing options were handled efficiently and transparently. Her professionalism and friendly demeanor made the entire process stress-free.I couldn't be happier with my new Toyota Venza, and I owe it all to Kate's exceptional service. I highly recommend her to anyone in the market for a new car. Thank you, Kate, for making this such a wonderful experience!
Анастасия Зеленко: I recently purchased a Toyota Venza with the help of Kate, and the experience was superb! She was incredibly knowledgeable, patient, and attentive to my needs. The entire process was smooth and stress-free, thanks to her professionalism and friendly demeanor. I highly recommend Kate for anyone looking for a new car. Thank you, Kate!
Alan Mak: We met a nice and friendly staff here. He introduced us to the product models, which just suited to our requirements and told us with suitable information.We finally purchased a fancy one with nice price.
Rafael Betancourt: We contacted City Toyota via TrueCar and got in touch with Leon Chu right away via email with an offer on various vehicles. The next day we were in and out buying a new car in about 2 hours. No hassle, great price, amazing job by Leon!
Marie Demers: I had a great experience at City Toyota! I found the vehicle I wanted on their website and received quick confirmation the car was available at a reasonable price. Sam Li and the other staff were helpful and efficient. I found Sam to be very knowledgeable about the RAV4, straightforward, personable and easy to work with. Car purchases can certainly be stressful, but this was about as easy as it gets. I definitely recommend City Toyota!
Kristen Stahmer: Being a woman shopping for a vehicle can be super stressful. Working with Alejandro at City Toyota was the best experience I could have asked for. He is extremely helpful, friendly, and knowledgeable about the vehicles here.I didn’t know exactly what I wanted, but with my situation he made it stress-free. He also found a vehicle for me that fits within my budget. So ladies, go see Alejandro at City Toyota.
David Lockett: Service was great. I would tell all my friends to check out Daly City toyota.first when or before u purchase your car. Talk 2 jian.
Wayman Wong: Quick, detail.But watch the extra sales.Know What you want before entering!
AGNES YU: Alex Zhou is the best auto salesperson I have ever met. He is very friendly, professional, helpful & patient. You should ask him for help if you need to buy a new car.
Erick G: process was fairly quick I was in and out the door in about 1-2 hours got all the features explained they got it cleaned and filled with a full tank of gas 10/10 would recommend ask for vahit madaev he got me right
ALONA Guzman: Yesterday. Your friendly and caring approach made the process very easy for us. I'll definitely recommend your services to my family and friends. More Sales to come City Toyota!!!!
Jorge Guzman: Excellent services. Thanks for the service. Kindness and attention
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3. Honda of Serramonte - Colma
· 3912 reseñas
485 Serramonte Blvd, Colma, CA 94014
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Nikhitha: They’re so honest!! Right to the point.
Nigel Jackson: Giann was very helpful with getting me to buy my first car. He answered all of the questions I had and eased a lot of my every of buying a new car for the first time. I really appreciated his help!
stephanie velasquez: Angelo was so helpful- he helped me do all the busy paperwork in advance so I can have a smoother quicker appointment on site. He also shared inventory that fit my needs before arriving so I already had two cars to test out without wasting time shopping the lot.Thank you Angelo!
Bong Yabes: I had a wonderful experience at Honda Serramonte. Kirby, Daisy, Melle, and their boss were helpful and patient. Highly recommended.
WAZE M. Logistics Billing: Easy to deal with and they will take care of you during the process.
Wendy Danley: I Was looking for a used Nissan Sentra. Low Miles and a Great Price. Honda of Serramonte was easy to work with and wuick to get things done. They answered all my vital questions and concerns. Every single person I spoke with was extremely caring, courteous, and made sure I had every detail in order and the way I had wanted. A Special Shout out to Daisy, Mele, and Darrell. Thank you
Mildred Uc: My experience with you was excellent, you treated me very well.
Yen Do: We had a great experience at Honda of Serramonte with our recent purchase. They have a lot of selections and sales associates there make the transaction go smoothly. They are professional and honest and not pushy like other dealership you may have encountered. We highly recommend this dealership.
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4. Weatherford BMW of Berkeley - Berkeley
· 1021 reseñas
735 Ashby Ave, Berkeley, CA 94710
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Kathy Harrison: Great experience. 2nd purchase in 3 years. Kevin worked to get me the car and the deal I wanted! I dont live close but he makes it all seem easy. The 2 hour drive is worth my time!
Tejas Patel: .
Peggy Burke: Kevin was superb from the moment we entered the dealership. No hard sell. Very knowledgable and professional as we test drove a number of vehicles to determine the best fit for us. Thank you Kevin and the great team at BMW Weatherford.
Saki Kono: Nice waiting area, nice service!
Pam Berce: I just purchased my car after leasing it for three years. It was made very easy by Blair Robinson, General Manager and his Associate Raoul Rautenbach. They spent a lot of time with me and I drove off very pleased. Thank you !
Daisy Serrano: I found my dream car listed on True Car and they linked me to Weatherford BMW. From the get go, all of the sales professionals I spoke to were on it with assisting me in making an appointment and providing me with all the info and specs for the car I was inquiring about.When I arrived for my appointment I was promptly greeted by their team and was offered water and coffee. I felt so taken care of! Ali, Glen, and Alex walked me through the whole process and never did I feel pressured or like I couldn't ask the many questions I had. They did their best to ensure I was getting the very best deal. I was really impressed with their paper free process and how quickly I was driving away with my new car. A big shout out to the tech team as well for teaching me all the features in the car. I truly walked away a forever Weatherford BMW customer!
Momina Rehman: I recently had the pleasure of purchasing a BMW i4 from Weatherford BMW, and I must say, the experience was nothing short of exceptional, all thanks to Mick V.Mick took the time to understand my specific needs and preferences, patiently guiding me through the various options available. He went above and beyond to ensure that I found the perfect BMW i4 that suited both my lifestyle and budget.Throughout the entire purchasing process, Mick remained attentive, responsive, and committed to providing the highest level of customer service. He addressed all my questions and concerns with patience and clarity, making the entire experience stress-free and enjoyable. I would highly recommend him to everyone!
Zia Rehman: Wonderful experience with the sales team on ordering a car. Mick made the process easy and very smooth. Definitely recommend them!
Jaclyn Leaver: I recently had the pleasure of working with Sundar and it was an outstanding experience! He was incredibly helpful, patiently answering all of my questions without any pressure to make a purchase. His cheerful demeanor made the entire interaction delightful. I can't recommend working with him enough!
Emily Livingston Stout: We had a wonderful experience at this dealership! James and Andrew worked so hard to find me a great rate and the car is fantastic. As a first time buyer/ getting financing from a dealership I couldn’t be more pleased and impressed.
Sami Arain: Thank you, Nolan, for the fantastic test drive experience at Weatherford BMW! Your knowledge and enthusiasm made the whole process enjoyable and informative. I appreciate the time you took to go through all the features and answer all my questions. It was a pleasure dealing with someone who is as passionate about cars as you are. Thanks again for making my visit memorable!
natashia ambalong: Dina was very helpful and informative. The process was smooth and easy. I got my first BMW with such a great price. The whole process was smooth thanks to everyone at Weatherford BMW, most especially to Dina M.My son has so much fun walking around and meeting the staff as everyone in the facility was very friendly and helpful.
Navneet Mohindru: Great experience working with John H at Weatherford BMW. He helped negotiate an excellent deal in BMW iX and made process of delivery very smooth
Todd Fulton: Ali, as always, made the purchase process extremely pleasant. He knows his stuff, is honest and fair. Between my wife and myself we are on at least the 4th new BMW with him. Trust is everything and Ali has certainly built it with us. Will keep coming back.
Shawn: Top notch customer service.
Sarah Durkin: Ali helped get me into my first BMW. He was very knowledgeable about the cars, financing options, and never made me feel pressured in any way. It was a great experience and definitely recommend this dealership!
