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1. BMW of San Francisco - San Francisco
· 909 reseñas
1675 Howard St, San Francisco, CA 94103
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Keenan Rodgers: I recently had the pleasure of visiting San Francisco BMW to assist my mom in finding her next vehicle, and I couldn't be happier with the experience, particularly thanks to the outstanding service provided by Nolan. Having frequented this dealership for previous purchases, I can confidently say that this visit stands out for all the right reasons.Upon arriving at the dealership, Nolan immediately approached me and offered his assistance without any hint of pressure or expectation. He attentively listened to our needs and preferences, demonstrating remarkable patience throughout the process. Over the course of three visits, Nolan consistently went above and beyond to ensure we found the perfect vehicle to replace my mom's expiring lease.What truly impressed me about Nolan was his dedication to providing exceptional customer service. During our visits, he tirelessly guided us through an extensive inventory, allowing us to test drive multiple vehicles and explore various financing options with ease. Despite spending hours at the dealership, we never once felt rushed or pressured to make a decision.Nolan's professionalism and attention to detail were evident in every interaction we had. He kept us informed every step of the way, providing helpful updates and ensuring that we were comfortable with the progress of the deal. Thanks to his expertise and dedication, my mom was able to drive off in her dream car at a price that fit comfortably within her budget.I cannot express enough gratitude to Nolan for making our car-buying experience truly stress-free and enjoyable. His commitment to customer satisfaction is unparalleled, and I would highly recommend him to anyone in search of a new vehicle. Thank you, Nolan, for your outstanding service and for exceeding our expectations every step of the way!***ADDITIONAL REVIEW FOR ANOTHER PURCHASE MADE OVER THE WEEKEND!:Purchased a second vehicle in two months from San Francisco BMW and am equally, if not more, satisfied than the prior purchase. My partner and I have been buying vehicles from San Francisco BMW for nearly 10 years, along with referring multiple family members and friends. What sets this dealership apart is the exceptional experience they create, rooted in their culture of excellence.Our recent experiences with Nolan in sales have been nothing short of outstanding. Nolan embodies all aspects of top-tier customer service consistently throughout the vehicle purchase process. It’s refreshing to work with someone on a major purchase who is genuinely honest, kind, and an all-around wonderful person. The level of patience and commitment he routinely demonstrates is astounding. This dealership is incredibly fortunate to have someone like him on their team. As someone who has grown up in the car business, Nolan is undoubtedly a rare gem.Additionally, we had the pleasure of working with John in finance again. John assisted us with the purchase of my mom’s vehicle and once again streamlined the finance process. He never pressured us to purchase anything additional we weren't interested in and explained all the important details in a clear and logical manner. A 10/10 experience with John again!With this particular purchase, we also had the pleasure of getting to know and work closely with Rod, the general sales manager. Rod played a significant role in the process, leading by example and showing a genuine commitment to creating a rapport with customers. His above-and-beyond nature is truly commendable.If you ask me, these three—Nolan, John, and Rod—are the dream team. I could not recommend Nolan and the entire SF BMW team more if you are in the market for a vehicle. Thank you, San Francisco BMW, for another exceptional car-buying experience!
Murugesan Ramalingam: I had a great pleasure working with Raymond at BMW San Francisco, and I was very much impressed. Ray helped me remotely and took the time to answer all my queries. He was incredibly knowledgeable about the BMW lineup and patiently answered all my questions. Throughout the process, Ray remained patient and helped us showing all the different colors of the car even though we chose a vehicle remotely before going to the dealership. Thanks to Ray for his dedication to work which helped me find a perfect car. I highly recommend Ray and the team at BMW San Francisco for their exceptional service and competitive pricing!
Amin H: I recently leased a car from BMW of San Fransisco, and I couldn't be happier with the experience. From the moment I walked in, the staff was welcoming and attentive. Alexander Pokrovskiy was particularly outstanding, offering knowledgeable insights without any pressure. He followed up multiple times to get the car as fast as possible which was really helpful. The entire process, from test driving to finalizing the paperwork, was smooth and efficient. They had a great selection of cars, and I felt that they genuinely cared about finding the right fit for me. I highly recommend BMW of San Fransisco to anyone looking for a BMW. Thank you for a fantastic experience!
Ari Azad: Quick to respond, quick to process, honest, transparent, easy to work with. Did everything over email and then just walked in and signed. Fair negotiations, no pressure, no typical car sales annoyance. A polished and professional operation!
TT: PLEASE LOOK AT THIS BEFORE YOU PAYI recently dealt with the BMW San Francisco dealership and uncovered some rather shady practices. To boost their sales, their Internet Sales Manager, Michael Wu, is secretly collaborating with an outside broker called “bmwbrokerca“ to offer a 12% discount to customers.By contacting Michael Wu or the broker directly, you can get this special deal. This makes me wonder how much extra an ordinary customer would end up paying if they just walked into the dealership to buy a new car. Such unfair competition strategies seem to benefit a few while burdening others with unnecessary expenses.This practice is quite disappointing and serves as a reminder to be cautious and aware of these opaque sales tactics when purchasing a car. But as they say, "existence is reason enough." If you want to skip the usual haggling, try for yourself.
Aibol Kubayev: I bought my new bmw x3 from this dealership.I really liked service. Belek was amazing seller, he helped be to pick my first family car. Also he helped me through finance process, even though first bank declined, he saw my interest in the car, so he helped me to apply for the loan at different bank, which I’m really happy about.5starts for dealership10 starts for Belek service
Steven Lu: I came from Fresno, and I brought my Toyota Supra in for Lithia Lifetime Oil Plan, as Lithia owns BMW San Francisco. Online I was able to already select that as an option as well to make it more streamlined. I added my Lithia customer number and plan number on the details, once I got there at 8:50am, before they even officially opened, service department team was already flowing, with the respective people in their respective positions. Oil change was done within the hour although I was told it’d be two. They performed a courtesy inspection as well, which went above my expectations, because I am not a customer in their history. While walking around and window-shopping, I was treated with utmost respect and got a personal greeting from the manager. In my field of work as with any field of work, human interaction and customer service is the foundation of sales and business, and in general, just a good human experience. I had a good time here with the amenities and vibe. If I get a BMW M2, I will purchase it here.
Lance Nagel: From the beginning with the choice of auto to the final financial process, every step was done professionally and with client service at the forefront. I specified a model that arrived as I ordered but saw another that I preferred on the floor. The suburb sales people, Marcus and Nyomie, without a moment's hesitation, and totally supportive , quickly moved to make the change and ensure that I got the car that I wanted. Kudos to all at BMW SF
vw: Recently visited BMW of SF and had a great experience. A special thank you to Nolan. He has been professional and helpful from pre-sales to after sales. He has answer every questions and concern that I have. Highly recommend if you are in the market for a Bimmer and ask for Nolan.
Zhan: nice car and great experience