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1. The New Wheel Electric Bikes - San Francisco
· 99 reseñas
420 Cortland Ave, San Francisco, CA 94110
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Laura Swaminathan: . My kids are taking MUNI more, and the older one drives occasionally as needed, so it is time for me to get back to my happy place.Yes, the bikes are on the higher end at The New Wheel, but they select the best bikes in every category, so you have the maximum chance of spending more time in the saddle and less time behind a wheel. This will save more money than you can imagine when you consider the true cost of owning and operating a vehicle. Brett and Karen continue to run a very ethical and thoughtful business, with long-term well trained staff. It’s no surprise that customers remain loyal over time.My parents
Susan Hogan: -- Susan Hogan Feedback ---From the moment I purchased my bicycle in 2012 The service, the technical expertise and the phenomenal staff makes this purchase the best decision I've ever madeWith gratitude and very happy customerSusan Hogan
Amaury V: It's THE BEST store; I bought a cargo bike here; let me share my experience.Pre-saleI had to make an appointment to letKnow more about the bikes. This was my first e-bike ever, and I needed in-person information even tho I had previously looked at several brands and models.At the time of my appointment, Yannis helped me. It was a great experience; Yannis provided detailed information about the bicycles and explained each difference carefully. English is not my first language, and Yannis was patient with me.When we took a road test, he came with me and explained more information about the bicycle, the pros and cons of the model I was riding, and how well it fits into my needs. It had been a while since I rode a bike, and I was nervous, but Yannis was supportive and patient, making my road test a pleasant experience.After the road test, I was sure I wanted to do business with them. They sent me the quote when I arrived home after visiting the shop.Placing the order was super easy, making the order online without any problems.After two weeks and before the estimated arrival time, they called me to schedule the pickup since it arrived early.Picking upLike the first visit, I had to make an appointment for pick up. After my arrival, the team at the shop explained in detail all the features the bike had and all the paperwork. They installed additional accessories I purchased at that moment very quickly and smoothly. They offered a road test before leaving in case any further adjustments were needed, but I was in a rush, so I declined the offer, but it was nice to have.Post saleI want to thank the new wheel team for all the support and excellent customer service in handling a minor manufacturing issue with my bicycle covered by the warranty—special thanks to Jason F. For the assistance and the follow-up in my case, they care about the customer service and the experience. They are more than just selling ebikes. It is an absolute pleasure doing business with them. Highly recommend
Terence E Patterson: . It rides like the wind, feels like you're floating on a cloud; it becomes an extension of your body. NW will accept a trade-in of an older bike, and servicing is friendly and highly skilled--it truly feels like family there. I strongly suggest looking into one as a substitute for a second car
Andrew Jordan: New Wheel does it right, extremely knowledgeable and helpful. A great example of how good a local retailer can be.
Sara Cash: Just got a new Tern Quick Haul p9 from the Bernal heights store. Having been around a number of ebike shops in the city looking for advice and coming up short, we were so happy to find the knowledgeable and friendly team at New Wheel. They fully listened to, understood and advised appropriately on our wants and needs and we're very happy with the outcome.
Ramon Lopez: and I love it! The level of their bikes and services are top shelf. Thank you N.W.!
Michael Nuttall: Everything about my experience was top notch. Everyone was friendly and knowledgeable. I never felt like I was being pushed. I was super informed, am incredibly happy with my purchase, and getting the service package was an easy decision because I knew this was the culture I wanted to be connected to. Every interaction made me feel like they were as excited as I was to join the electric bike club.
Sean Burgess: Throughout my two year process of making a decision to buy a bike, everyone was nothing but helpful. About as good of an experience I could ask for.
Mitchell Motlagh: Purchased a new Tern bicycle through this shop. The sales associates, Rohan and Logan, were amazing throughout the process. I never felt pressured and both were very knowledgeable about the various bikes and accessories in their store.I did a bit of shopping across the city for an e-bike before pulling the trigger here and I’m very glad I waited.Would recommend purchasing from here and any future e-bike purchases will go through them, too!
Adam Saks: If there were an option to give six stars, I wouldn't hesitate for a moment. My recent visit to the store and interaction with Jason turned out to be nothing short of exceptional.From the moment I walked in, I was met with an atmosphere that encourages exploration and hands-on experience.Jason is a treasure trove of knowledge when it comes to bicycles, electric bikes, helmets, and pretty much everything cycling-related. His passion for the biking world is evident and infectious. He doesn't just sell; he educates and inspires, making sure you find exactly what you need, even if you didn't know you needed it.For anyone on the fence about getting into e-biking, or seasoned cyclists looking for expert insights, this is the place to go.The store isn't just a store; it's a gateway to experiencing the joy of cycling. Whether you're looking to buy, have burning questions, or simply want to test the waters by renting, they've got you covered in the most exceptional way possible.Highly recommend a visit for an experiential journey into the world of cycling. Thanks to Jason and the team for a memorable and insightful experience!
Benjamin Smith: Knowledgeable, friendly, and willing to take the time. Everyone here loves bicycles, not as a conveyance, but a tool to improve your life. I really appreciate the time and introspection provided by team here while on my journey to purchase an e-bike.
Francois Brahic: Top notch service and products. They are a wonderful team who care about their customers being satisfied above all else. I strongly recommend visiting the New Wheel if you are shopping for an ebike.
Shuli Jones: . We expected to be upsold on accessories but he was super honest about what would be useful and what we didn’t need. We were blown away by how friendly, helpful, and knowledgeable everyone at the store was.
Ivan Gonzalez: Super helpful folks and many years of experience.
Angel Alas: One of the best bike shops in San Francisco very friendly staff
Daniel Johnson: Really great shop. The staff is very friendly, welcoming and most importantly highly knowledgeable on every bike they sale. They were quickly able to establish my use case and make relevant recommendations for a bike that would exactly fit my needs. They took me on a guided test ride, which was a comfortable and positive experience.and made it easy for me to ask questions ensuring I fully understood the bike I was riding and what features were available. Would highly recommend.
Cassandra Knight: Great staff and store! The employees are incredibly knowledgeable, friendly and professional. My husband and I test rode multiple bikes over a few months before making a final decision on our 2 e-bikes. Nicest buying experience in a long time.
2. Trek Bicycle San Francisco Soma - San Francisco
Verificado
· 29 reseñas
869 Brannan St, San Francisco, CA 94103, Estados Unidos
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ADRIAN Betanzos: I’m a bike ignorant. They were patient, nice and have lots of knowledge
Paul M: Cate made my bike buying experience seamless, easy, and fun! The folks that work here are super knowledgeable and passionate about cycling and are happy to share that with you. I highly recommend stopping by if you’re in the market for a new bike or need service.
Joseph Stein: and I took Cate’s recommendation of the Dual Sport 2. It’s so nice to have a bike again - and Cate played a big role in my decision to purchase that day
Ash A. Nahle: Went above and beyond. Thank you very much
Nick Molzahn: . Great rates, fast turnaround, and prompt communication make them an easy choice for all future work.
Trey Reasonover: Super friendly staff, excellent bikes.
Frank Lavin: quick, friendly, chatty
Tempte Last: Great choice of trek products. Staff is friendly and helpful
orlando atinaja: Always satisfied with the results. Thank you Benjamin for your helpful and hospitality
Brent Smith: I have used this store to track down a number of hard to find parts. They are always fast, accurate, and go the extra mile, sometimes even driving to nearby stores to fulfill orders faster than they promised.I have also used them for some basic repairs. Their work was completed fast and with the highest standard.
Brent Eberling: working at Trek SOMA! Top-notch and high-quality bikes and accessories. Clean and modern store. Simply a very positive experience. Completely happy and excited about my new Trek Domane bike! Looking forward to coming by my favorite shop often for all my cycling needs! Thank you!!
thought never: Very helpful with my first bike, they made sure that my safety and comfort is prioritized
Sarv Parteek Singh: Kate and Tommy are awesome. I went to 4 bike shops before this one and no one else paid such a close attention to my ride comfort and fit. They give me tons of tips about the area and how to keep my bike secure, on top of the amazing biking tips. Even though this is not my closest Trek store, this is the one I'll be visiting for any future purchases!
Gregg Foss: Outstanding customer service! Cate and Tommy's commitment to going above and beyond to ensure my satisfaction is something I have greatly appreciated on more than one occasion. Their dedication to customers is truly remarkable!
Chuck Miller: Knowledgeable, friendly staff with great service. And a great price on a bike.
Kurt “KG” Gilbertson: I required a tune up on my rather age advanced bicycle which I have taken great care of. I brought my bike in and there was a wonderful woman Cate. Cate went over the needs for a proper tune up and some additional options to keep it running as well and long as possible. I chose the level two package with additional adjustments. I am going to upgrade to a new bike for my 60th birthday and with the tuneup I will gift my bike to a friend. My bike was complete the next day! I came to pick it up and to my surprise there was a $50 coupon discount on top of all of this great experience. I will be purchasing my new bike here as well as all tuneups required.Thank you,Kurt
Henrik Thorenfeldt: Great customer service by Cate. She solved an issue I had with a bike that I bought at another Trek store. You will feel 100% comfortable buying a bike here, I'll def come back if I ever decide to get another bike.
3. Electric Bike Center
· 1 reseñas
5612 Geary Blvd, San Francisco, CA 94121
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4. The Bike Connection - San Francisco
· 209 reseñas
1090 Folsom St, San Francisco, CA 94103, Estados Unidos
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Gordon Rowe: Great.....
Nimeet Doshi: I always enter the shop with dumb first timer questions and they’re always super patient in answering my questions and helping me through and explaining the whys. Also great service with both my bikes, definitely would recommend!
Benyam Ephrem: very knowledgable & helpful staff
Tom Walczak: Great customer service !
Ripped Organics: Best bike store in the Bay Area! Got a beautiful bike rental for an exquisite price with matching customer service! Hands down best experience in bike rentals ! See ya soon!
Luis Gonzales: Very friendly and helpful
Joseph Phillips: I stopped in to check out a gravel bike they had on sale online, and I had a fantastic experience as a customer. I almost never buy my bikes new from a shop, but these guys absolutely made it worth my while to buy from them. I got friendly, professional service and an unbeatable deal.
Susan Topf: Super customer experience at The Bike Connection on Folsom. SOMA isn't my favorite vibe, but this place is a jewel. No pressure sales, friendly and helpful staff, and great value. On all 3 occasions, staff went above and beyond expectations. They have my business now. Thank you to Len, Nick and Joe.
Akshay Prasad: Friendly. Honest. Quick. Helpful. Go beyond what they need to. Pricing is honest and reasonable.
Flying White: I've rented a bike from here several times over the years, and find the bikes are always in top condition and the staff always friendly and helpful
Connor Moore: Great service, friendly staff and quick turnaround. I’ve bought two bikes from here and had them both tuned, it’s been great!
lisa charlebois: . The headset had all kinds of play in it and I couldn't fix it
MattTravels S91: Great bike shop. Knowledgable helpful staff. Hire bikes here regularly and always of high quality and friendly staff
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5. Trek Bicycle San Francisco Cow Hollow - San Francisco
· 109 reseñas
3001 Steiner St, San Francisco, CA 94123
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Sarah Ramos: Matt was great! Despite the shop being backlogged on mechanical services, he was able to do a quick handlebar adjustment and piston readjustment for some break pad and rotor issues. These guys are super knowledgeable and the best place to go, 100% if you already have a Trek and need help
Matthew Kaplan: Amazing service team. Super knowledgeable, kind and understanding. They told me exactly what was wrong, what they did to fix it and what I can do to prevent it. The service team is one of a kind. I would highly recommend them to anyone!
David Odisho: Great working with Ross and the rest of the crew at the Cow Hollow store. Service and expertise are top notch!
DM: Nice & knowledgeable staff made renting a great experience. The bike was in great condition, perfectly suited for the challenging climbs in and around San Francisco.Definitely will rent again when I'm back!
Kinsey Kramer: My go to bike shop! The whole team is friendly, knowledgeable, and provides a great customer experience.
David Johnston: The best bike shop in the City, the team here is always extremely helpful, friendly and super efficient, they go out of their way to help you and find solutions. They have a great selection of amazing Treks but are also fantastic at working on any bikes at all. I always recommend them. ps. The scheduling is good too, they will work with you to get your service or repairs done in the best time possible.
tony mak: Best Bike shop is SF, I rented a Checkpoint and it was a nicest bike to ride around SF. All the staff and manager are very friendly. Highly recommended for bike rental.
Mark James: I arrived into SF today from Dubai. Popped into the store for a looksy! The guys were super friendly and welcoming. A fab store with plenty of selection. Thanks for the T shirt guys - hope to see ya soon. Ride safe and into the sun
Max Kirby: bike service was exceptional - courteous, efficient, knowledgeable, dedicated..... it's wonderful to find people who love my bike as much as I do. thank you!
Steven Ye: Trek is a good brand but it's the people at this store that made the experiences exceptional. Matthew and Muuqi at the shop helped me with the warranty process for a frame that had started to develop a crack. They were efficient and communicative throughout and made the entire journey better than any outcome I could've expected. Dave did a solid job building up the bike with great attention to detail.If you're looking for a bike where the company has the vertical integration from the local shop all the way to the HQ to support the customer, Trek is the answer.
Joel Damon: My 30-year old daily rider, a Trek 950 Singletrack, was recently stolen from my garage, so I was in the market for a new bike. I had a lot to learn, as bike technology and features have evolved so much over the last 30 years. The Trek website was very helpful for me in determining the features I would want on my new bike. My salesman at Trek Bicycle San Francisco Cow Hollow, Matt Furnish, was very knowledgeable and helpful. He did not try to up-sell me. I took the FX 3, that I had selected on the website, out for a test ride. I was very pleased with the hydraulic disc brakes and somewhat surprised that the 10 gears pretty much functionally replaced the 21 I had available on my old bike.
Marcin “RocketMan” Sochacki: "Wasn't a big Trek fan, but this store totally flipped the script! 🔄 Rented a bike, and the service was top-notch – not like those big corporate places. 🌟 The guy knew his stuff, had my bike set up perfectly. 🚴♂️ Had an awesome ride; seriously couldn't ask for more from a bike shop! 🙌"
Antonio de Leon: .
TAEHEON LEE: This Trek visit was very impressive. While using the rental service, I was very satisfied with the service that I did my best to enjoy the ride in the same condition as the bicycle I normally use. I took the parts I usually used, and they gave me careful consideration so that I could use them without any inconvenience, and provided me with a healthy fitting so that the bicycle itself could fit my body. If I have another chance to visit again, I will choose Trek again without hesitation. And thankfully, I am very grateful to Matt for providing me with a special gift.
6. Decathlon - San Francisco
· 158 reseñas
2300 16th St Suite 220, San Francisco, CA 94103, Estados Unidos
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7. Trek Bicycle Berkeley Downtown - Berkeley
· 230 reseñas
2480 Shattuck Ave, Berkeley, CA 94704, Estados Unidos
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8. Decathlon Sporting Goods - Emeryville
· 435 reseñas
3938 Horton St, Emeryville, CA 94608
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Shauna Rudy: I really liked this store but unfortunately they’ve closed it and the SF store too, so don’t trust the Google listing that shows they’re still open. Can still shop online though.
Jin He: I live nearby and come to this store very often. Excellent customer service! Very helpful and professional staff! I am sad to see their closing.
D. H.: UPDATE: SAD, STORE CLOSING I HEAR ALL USA BRANCHES CLOSING. Please return soon!Favorite store, now, for sporting equipment. Great value. Great return policy. Abundant free parking.
Mohamed Riyaz: One stop shop for all-things-sports. We love it here and buy most of sporting needs active gear hereUpdate - Feb/2022 : Sad to see this store closing :(
Ton T: I just heard that Decathlon is closing their US retail stores soon. I’m so not happy to hear this. 🙁
yellow submachine: A complete place to your sport needs.
Celine Bonfils: Best spot to find sport equipment at affordable price.
Louisa Toy: I had such a great experience shopping here that I felt compelled to write them a review.Before Christmas I was looking to purchase a set of kids golf clubs for my son to play with me during his winter break. I looked online and there was only ONE store that had anything in stock that was decent and it was Decathlon. Despite it being over an hour drive away, I thought it would be worth it to swing out and pick up the set I saw online. Before going I called the store and spoke with someone who was very helpful and went to the floor to double check that they had that set in stock. Lucky for me, the had one and he offered to hold it for me till I got there.I had never heard of Decathlon before prior to this experience and I was surprised how huge the store was and the wide range of sporting products they had when I walked in. Who knew?!In any case, I was able to gran and go thanks to the wonderful associate that held onto the clubs for me. However, after returning home I realized that one of the pieces was missing. Tried contacting corporate customer service and they said I had to contact the store. After contacting the store, they were surprisingly able to find the missing piece and was going to keep it there for me. Unfortunately because it's such a long drive I wasn't able to swing by for 2 weeks. I reached out again and they kindly offered to mail it to me.I am just very happy with their customer service so I'd recommend this store for sure.
Jessica Mendenhall: They have swimwear all season round which is really helpful
Dandy smith: Nice to see things on display so I can see what I'm buying, especially with the tents it's much easier to see how much space you really need.
Erick Ramos: Very good clothes at a good price and friendly service...,.