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Yash Goenka: Great location and building. Amy at the front desk and Judymar from maintenance are awesome. Judymar is extremely helpful and goes above and beyond to help solve any issues. Amy is very passionate about the experience of the tenants and the community aspects of the building.

Himanshu Gupta: Great location and building. Amy at the front desk is awesome. She is very passionate about the experience of the tenants and the community aspects of the building.

Mridula Maddukuri: First off, the people in the building are super nice and friendly, which creates a great sense of community. The gym, common areas and elevators are always clean, well-maintained and always kept in great condition, which is a huge plus. One of the things I found really cool is the locker system for deliveries and packages. It's so convenient and makes life a lot easier.Last but not least, I gotta give a shout-out to Amy from the staff. She's super friendly and always willing to help, which really made a difference when we were moving in.

Nishita Prasad: A perfect home in the heart of Downtown SFO. I moved to SF in Oct 2022 and started staying in 388 Beale St as part of my temporary corporate housing in one of their units serviced by Blueground. 2 months later, I ended up renting an apartment here on my own as there was no reason to move elsewhere. The apartment is so well placed in terms of it's location when it comes to it's access to all forms of public transport, it's walking proximity to main Corporate and Tech offices, Embarcadero and the hustling piers and the Bay Bridge View. The apartment floor plan is very well thought of with great living and storage space and amazing views. The amenities are fantastic, be it the social lounge, Open patios and hot tubs, fitness center or the pet park. This apartment has a lot to offer. But most importantly, it's the front desk staff that made all the difference. Amy, Lisa and Jay are the friendliest and warmest people you will interact with. Always super helpful and prompt and make you feel at home immediately.

William Mendez: We have lived at 388 for a year and love it. Amy, Jai and Lisa are wonderful and everything is well maintained.

Joanne Shin: This was a great apartment with stellar customer service provided by Lisa!

Pablo Ordaz: Cool spot i wish i lived here 😀

Peter Tam: Positive:Professionalism,Quality,Responsiveness,ValueI enjoy living at 388 very much and will highly recommend the building to anyone looking for an apartment. The premises is well maintained. The staff are very professional. Maintenance requests get answered right away. Keep up the good work 388 staff.

Jeremy Crill: Best things about this property:24/7 gymFast maintenance request on mobile app and things are fixed very fast and maintenance is very professional!Helpful front desk always help me find packagesThis place feels like a community unlike other apartment buildings in SFPlenty of common space outside within the property to stretch and get some quite timeEveryone is friendly and great at the front desk: Jai, JudyMar, and especially Amy who is a huge part of the community and always going beyond to help residents.Highly recommend this place if you have animals or enjoy the Embarcadero scene.

Loretta Bolden: Good At for everything good Movies Art Jazz Club Framers Market

Cynthia Colas: If you live in one of the penthouses, this place is phenomenal. The views are spectacular and the apartment is just super cozy. No complaints. I loved loved staying here when I was visiting a friend.

Dustin Keast: Lucy promptly addressed my maintenance request, ensuring a same-day resolution. As promised, Jose, a proficient maintenance engineer, worked late and efficiently resolved the issue within 10 minutes. Jose consistently demonstrates professionalism, maintains an excellent attitude, and is a valuable member of the engineering team.

Tiara Brown: Pivotal in getting my dog lifesaving help. Thank you.

Eraina Jones: Answer the phone For My phone For the ANGELS is ME GOTTA be Blessed No Stress GottA be Blessed and she is the best person ever ever again SMILE I'M On the Way So SOON FOLKS I DOES it Every Day YES The SOlid soldier is on the

Melissa Hossain: Ashton has been a great place to live. Priscilla does an amazing job keeping the building running smoothly. I feel confident whenever I reach out to her about anything that she will take care of anything that comes up quickly. The maintenance staff also does an amazing job keeping the building clean and functional. Whenever we had a maintenance request, it was handled fast and the work quality was excellent. We also enjoy our apartment’s large square footage, which we find is rare in SF. Additionally, we enjoy going on peaceful walks by the SF bay that make us feel like we are away from the hustle and bustle of the city, while also being close to major parts of SF. The surrounding neighborhood feels safe overall, minus some fears of car break ins when our guests park outside our building but that is an issue throughout SF unfortunately—I have seen some shattered windows in the guests parking areas. Overall, we are very happy with our residency at Ashton so far, and we have already recommended Ashton to friends!

Kumiko Furukawa: My husband and I have been living at the Ashton for over three years. We sometimes think about moving from the area but realize we will miss what we have. When comparing other districts, buildings, cost, and staff nothing can beat the Ashton. The afternoon strolls are just lovely. We are secluded from the Urban hassle and all that goes with it. Nature is less than 400 ft away. We enjoy the interior of our home and the outdoor environment very much.

Marc Byrd: A Luxury Apartment in an oasis. You will not find an apartment community in San Francisco that will offer such diverse large square footage floor plans, waterfront access, and decent rental rates. The build quality of this community is superb compared to others. The staff is hospitable and go above and beyond to ensure that residents are well taken care of. This is as good as it gets!

Morgan Miller: We LOVE our apartment. It is the perfect distance from the city so that you have all the vibrancy, but more quiet, more nature, and more space. Definitely won't be leaving anytime soon!

Amber Peirce: We absolutely LOVED this community and the staff. Priscilla was super helpful all throughout our time, from helping us with a video of tour of the apartment due to not being able to be there to tour in person, to helping us have a successful transition out. The apartments are stunning and spacious along with having a beautiful view of the bay on select apartments. We loved that there were monthly community events along with having a great resident portal in which you could post various discussions, such as if you were needing help with something or looking to sell an item. The management team was great at providing different updates and ensuring the community was safe. We unexpectedly moved to Seattle and are already missing Ashton! HIGHLY RECOMMEND!

Jessica Carroll: LOVE this building & my apartment- it is my most favorite I have ever resided in in the last 15 years! Building & units are gorgeous with high end finishes...all of the staff are super friendly & happy to go above & beyond. The location is ideal- just south of downtown S.F. but north of South S.F.! Super happy!

Michael “Michael”: Love living here. The Admin and Maintenance staff are super friendly and always going 101% to get the job done! And of course my views are AMAZING!But if you are in the west tower facing ferry building on the seventh floor, there is a back up diesel generator for the commercial and residential elevators. They test the generators regularly, which is a great thing, but when the generator is on it blows carbon monoxide diesel fumes directly into people’s apt

Pat Graves: Dominique is amazing! She is very professional, knowledgeable, kind, caring and honest. She goes above and beyond the call of duty to ensure that all of my questions are answered and needs are met. Rincon Towers is very fortunate to have her on its staff.James S.

Stefano Benatti: I am a tenant and will renew my lease, especially thanks to Ed Ness.During the weekend there was no one to discuss my lease renewal, so I asked Ed for some information, even if I knew it was beyond the call of duty.He collected the info I needed, replied to me immediately and offered a great deal on my lease renewal.Thank you, Ed.

Tracy Ferrell: Staff is great. Lobby area and common areas are clean

diane martin: Happy we chose the Towers at Rincon. Great amenities. Beautiful views. Safety is considered a priority- and the employees keep it intact. Everything is clean and in working order. When we needed maintenance it was handled quickly. Employees are helpful and courteous. Concierge staff even delivered packages to our door! Rafael and Christina in particular-continue to exceed our expectations. Respectful community of residents.Management must be on top of things because the property runs smoothly and reliably. The Towers at Rincon was the smartest choice for us.

Michael Figueroa: As soon as you enter the Towers at Rincon you will feel right at home. Thanks to Ed Ness for going the extra mile on finding me the apartment that best suited my needs! If you are looking for a new apartment, look no further, and make sure to ask for Ed. Thanks again!

Carol Osorio: Really nice wall of windows in living room, LG washer & dryer and a convection oven. I am not even sure I have neighbors upstairs since I hear no noise from other units. Two grocery stores 2 blocks away and I can walk to work. Who can complain!!

Elliott Park: , but I would caution you to ask about measures being taken to deal with flooding if you are looking at this unit. The inner courtyard watershed flows into the patio area of the master bedroom and WILL flood into the room with enough rain. I had my carpets torn out, industrial dehumidifiers, gigantic fans, etc- multiple times. During the height of the 2022 NYE rains, 2 pumps were not enough to keep up with the incoming torrent.Packages delivered to Venn are either left in the mail areas

Sanjana Rao: I had problems with my garbage disposal and my manager, Tamara, personally fixed it when maintenance was delayed. She is very responsive to any problems. I am so glad I have such responsive, supportive management!

Jin-Sung Kim: Rochelle, Sal and Archie are super professional. If you have an issue, they'll make it right. Units are modern with new appliances, amenities are good, and location is fantastic. Great moving experience.

Gabriela Condarco: . Groceries, hardware stores, plant stores, bank, clinics and other essentials

Jeffrey Woods: I have just moved in. There was a scheduling snafu when the movers brought my furniture, but that was resolved immediately and now there is a plumbing issue that is currently being handled quickly and professionally. It is great here, and the staff is so helpful, knowledgeable and efficient that I have - From a verified resident on ApartmentRatings

Babken Hak: Great place professional staff.

Robbie Clark: A great place to call home as it’s close to grocery shopping and on Market Street and all F-train/BARt/MUNI. The staff and maintenance are great too! Unground parking, and amazing roof deck patio with plenty of space for entertaining.

Pablito Pablito: Give it up to Juan and Romeo to save the day. Through hard work and some sweat they managed to unclog my tub. Best of all, their shift was about end, but their only thing on their mind was to resolve the issue for me and my adjacent neighbor.

dio gado: I love the Gateway! The staff is very friendly, professional, and drama-free. The staff never fails to exceed my expectations whenever I contact them. I am so grateful for everybody working there!

Stephanie Gentry: We moved into one of the renovated town homes 3 months ago. It has been an awful experience. They pushed our move in date because they needed more time to renovate but the extra time didn't seem to matter since they did an awful job. The move in date is an estimate so if you're coming from out of town be careful. They told me the week before that we couldnt move in. Thats after we picked the latest possible move in date. When they renovate, they don't fix any of the issues with the unit they just paint over it. We've had extensive leaks due to the rain that required our place to have part of the living room and bedroom completely unusable for a week with loud intrusive fans blasting 24/7. The plumbing here has massive issues. We couldnt use our downstairs toilet or we would risk flooding the garage. The washer wasn't installed right. The gutters and backyard flood when it rains. There is moss and mold all over the exterior of the buildings since they don't seem weather resistant at all. We've lived here 3 months and have had our water or electricity turned off almost a dozen times for maintenance reasons.This is for a unit that they charge almost 6k a month for. Also because it's not explicitly written in the lease just FYI the lease break fee is 2.5x rent so if you do the math they want to charge me 15k to move out of this God awful place.The location is great but for that much money there's other places by the ferry building you could live in for the same price that won't have maintenance ay your house every other week.Also the sound really travels here so if you're young and have people over just know your neighbors will definitely yell at you or call the cops. The community has a lot of older tenants and the walls are made of paper. I live in a town home with no shared walls. If I go in my backyard and talk in a regular speaking voice my neighbor will hear me in their house. No privacy and we can't have friends over with out it becoming an issue.Update: management has really worked with us and I am changing the number of stars from 1 to be 4 because I value custom service a lot. They did an amazing job working with our needs and I appreciate the effort they put in.

Lisa Ricci: I’m super grateful to Luis, the leasing agent at the Gateway for helping me find the perfect apartment. During the pandemic I moved to Pennsylvania and like many workers I’ve been called back to the office. This was the most stressful move of my life and Luis was super patient and helped me find the best apartment within my price range. I love the Gateway, I’ve stayed there with friends, it has a community feel, it’s a quick walk to downtown and most public transportation. I highly recommend the Gateway, their staff will help you find the perfect place. I can’t wait to move in!!

Vinay Ramesh: I recently moved into my new apartment and I cannot praise my leasing agent Raymond enough for his outstanding assistance throughout the entire process. From the first visit to the final move-in day, he was incredibly helpful, demonstrating not only professionalism but also a genuine care for my needs and concerns. His responsiveness to emails and text messages was remarkable, ensuring a smooth and stress-free experience. He made both myself and my parents feel welcomed and supported every step of the way. His dedication and attentiveness truly set a new standard for customer service. I highly recommend him to anyone looking for a seamless leasing experience.

Zain Khan: Luis in the leasing office is amazing! He really took the time to provide a great overview during our showing and has been very friendly to work with throughout the process.

Vicky Bhundhumani: My partner and I have lived here for nearly 3 years and we never want to leave. From the Lobby Attendants to the Engineers everything feels seamless. Maintenence does a great job keeping everything clean and running well- this is a prime investment with many returns. Highly recommend!

Ken Ken: I had an incredible experience living at The Gateway apartment. The location is unbeatable, near china town, fisherman wharf only walk distance. The apartment itself well maintained. The management team quick response any concerns. Overall, I highly recommend The Gateway apartment to anyone looking for a comfortable and convenience place to call home.

Dora Bihari: I recently had the pleasure of staying at The gateway apartment and I must say it was an exceptional experience. The apartment location is incredibly convenient. Moreover, what truly stood out was the management impressive responsiveness to any issues that arose during my stay whenever I had a concern or needed assistance.i would say thank you to Jonathan Jose, Jenny Dee and Andre, Monica, Gene, and all the team for maintaining such high standards of service. Overall I highly recommend the Gateway apartment.

Keith: Here are a few reasons, of many, that The Gateway earns a five-star rating:The location is excellent. The four buildings are right downtown, a five minute walk from BART and the Muni underground, as well as all the Market Street buses. It's also a three minute walk to the Ferry Plaza and the Ferry Plaza Farmer's Market. Starbucks and Safeway are on the property.Every apartment has a balcony or patio with nice sliding glass doors, nice size kitchens and bathrooms, and a variety of layouts, and with 22 floors, many of the apartments have incredible views of the Bay, Telegraph Hill, downtown, and other unique vantages.The staff is superb! There's a Park Avenue door staff that makes sure you have no problems, 24-hour security that adds extra comfort, and the fastest and friendliest maintenance crew that anyone could ask for.Management is super professional....superb! Prompt and thoughtful.It's a diverse group of tenants, and they make The Gateway a nice, friendly community. Quite a few of the tenants have never left after moving in...some have been here for 50 years and counting. The building is clean, quiet, and well maintained, and the building offers a nice level of privacy.It's certainly one of the top apartment complexes in the city. How often do you hear of people moving to another area of the city, or the state, and then moving back into their exact same apartment, when they realize what they gave up.... to then... never leave again. Here...It happens all the time!

Chris Vnuk: I have been living at the Gateway apartments for 3 years now and it has been phenomenal. It’s in a great location with some of the best views in the city. Neighborhood is quiet and clean. The apartment has there own private park and there is a public park on the other side of the property. There is a Safeway and Starbucks located on the property grounds which is super convenient and there are many nice restaurants nearby. But the best thing about the gateway apartments is the staff especially Andre he’s the best front desk guy ever. He’s so friendly and attentive getting the door for you and he always making sure you get your packages that were delivered that day.

Valeria Barbero: I can't wait to move to The Gateway. My experience up until now has been incredible. A shout out to Rivera who has been helping me from the moment I stepped in to ask about available units.Honestly the people here is what makes the difference and definitely a big factor in my choice to rent here.

daniel bocanegra: Andrea is the best front desk person, as the gateway needs to add more security. There should be 24 hours front desk staff.

Nick J. Romano: I have to say, the professionalism of the leasing team really shined through today, and I couldn’t be happier now to be part of this community. It also helps that the apartments and views are absolutely breathtaking here. Walking distance to the water and to the Embarcadero, too. Thank you, Sharon, Maurice, Monica, Elbert, Tye, Greg, and team! Sincerely, Nick

Gita: .I lived in 399 for several years. Aside from the elevator issues, which are a real problem as outlined in other reviews, I enjoyed living there. I especially wanted to recognize the onsite management team for making my experience positive. Maurice, the Community Manager, is great! He was always responsive, honest and empathetic in our interactions. He especially exudes customer service and class. Fazal, the Assistant Manager, was also really helpful, kind and responsive when I needed help. I always appreciated his excellent follow up and problem solving. Finally I want to thank Jezer at the front desk. Throughout my time at 399, Jezer was consistently there. He was always friendly, helpful and made me feel welcome.Thank you Maurice, Fazal and Jezer, for your kindness to me. I really appreciate you!

Shilton Mavule: Beautiful commercial rental

Serafim-Nikolaos Dimitropoulos: I was one of the first people to move into the building after construction was finished. I lived there from 2016 to 2021 and the quality of service from everyone in the front desk and leasing office to maintenance has been stellar. Special shoutout to Gregory Esqueda for going above and beyond helping me retrieve old leasing agreements and paperwork from 2016!

Yuna S: I lived in this apartment for 2 years. The 04 room had great views of both downtown and the Bay Bridge, which was fantastic. The pool was under construction for a long time, elevators broke down occasionally, and the package room was chaotic. However, the location and the quality of the rooms were satisfying. The main issue was the smell of marijuana coming in from other units. Being able to walk to Philz Coffee and Salesforce Park in less than 5 minutes was amazing during the pandemic.