The store offers Genius Support which covers everything from setting up your device to recovering your ID to replacing a screen. Additionally, sign language interpretation is available through an on-demand video service or by arranging an in-person interpreter in advance.
You can connect with a Specialist online or schedule a one-on-one session at the store. You can also sign up for a demo at the store near you.
You can buy online and pick up in-store, and even pay monthly at 0% APR with Apple Card Monthly Installments. The store also offers carrier plan activation and discounts for college students.
The store is known for its excellent customer service, with staff who are knowledgeable and helpful. They can assist with quick phone repairs and even provide step-by-step guidance for setting up new devices.
Customers have praised the store for its fast service, friendly staff, and impressive inventory. Many have reported having a positive and seamless experience when visiting the store.