The check-in process was **fast** and the service was **great**.
The staff was **lovely**, **kind**, and **accommodating**. They were **prompt** in fixing an issue with our bill and provided **great** service throughout our stay.
The hotel features an **outdoor pool**, a **fitness center**, an **eatery**, and offers a **free area shuttle**. The **valet parking** was also convenient and reasonably priced at $27 per day.
The hotel has a **great location**, especially for those attending a conference in the area. It's within **walking distance** of Pasadena Mall and restaurants, and the surrounding area feels **safe**, even for an early morning jog.
The rooms were **very clean** and featured **very comfortable beds**. The hotel also provided a **great valet experience**.