The overall experience was positive, with friendly staff, attentive guards and workers, and a well-organized process.
The appointment took around 2.5 hours, but it's worth noting that it's better to make the appointment as late as possible as the line tends to be quicker and more windows are open.
The staff were very friendly, professional, and helpful, making sure to assist with everything and doing their job with commitment.
Yes, it's recommended to make an appointment in advance, especially on Wednesdays, to avoid long wait times.
You can apply through WhatsApp, which is a faster way to make an appointment.