The **hospitality** and **excellent service** of the staff, particularly Michelle, who always greets customers with a big smile and provides helpful tips and recommendations.
The food is always **hot**, **delicious**, and made to order, even during busy times. The **spicy fried chicken** is a highlight, and the **biscuits and sides** are also popular.
The restaurant is **very tidy and clean**, situated in a **good neighborhood and shopping area** with plenty of **free parking**, including **disabled parking spots** and easy **wheelchair accessibility**.
Yes, the restaurant is **kid-friendly**, with **kid safety seats** and a **kid-friendly menu and environment** that makes it a great option for families.
This restaurant is a great option for late-night dining, as it's one of the few places open **after 9:30 pm**, and the staff is still happy to help and provide great service even at late hours.