The response time was reasonable, and I was advised about the waiting time from the beginning. In fact, I received a reply on a Saturday evening and another on a Sunday, which shows that the staff is working hard even on weekends. Full transparency was provided throughout the process.
The staff has been responsive and helpful, and I appreciate their dedication. They resolved all my requests correctly and in a kind manner, showing high professionalism in their advice and resolution.
Yes, the challenges seem to be related to the resources allocated by the institutions and the bureaucracy, rather than the staff's efforts. However, the new staff has been commendable in covering the lack of staff and resources.
I've noticed a significant improvement in management over the past few months. The new staff is dedicated, and their willpower is making up for the lack of staff and resources.
Yes, I would recommend the consulate's services. Despite some challenges, the staff is accommodating and professional, and they have resolved all my requests correctly and in a kind manner.
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