The service department stands out due to the exceptional service provided by advisors like Sam Ruiz, who goes above and beyond to diagnose issues and explain the necessary repairs in detail, making the experience worthwhile even when there's a wait.
The service team is proactive in their communication, keeping customers informed about the necessary repairs, parts, and labor required, ensuring a smooth and transparent experience.
The purchasing process is easy and efficient, thanks to the helpful staff like Nancy and her team, who make the experience seamless and stress-free.
The overall experience is consistently positive, with service advisors like Tony providing fantastic service, making customers feel valued and satisfied.
The service team is responsive in emergency situations, providing prompt and reliable assistance, as evidenced by their ability to fix issues just before the warranty expired, thanks to staff like Gabby, Daniel Jang, and the lead repair technician.
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