The atmosphere in this store is very welcoming, thanks to the team members who are obviously happy with their manager. The manager, Shanelle, makes customers feel valued and provides exceptional customer service.
The staff is very helpful and courteous. They take the time to understand customers' issues and provide solutions, such as putting together an affordable package to resolve billing issues.
The service is very efficient. Customers can expect a quick and painless experience, with tasks such as swapping out a router taking less than 5 minutes.
The technical support is exceptional. The tech, Victor, goes above and beyond to ensure that customers understand how to use their devices and services. He takes the time to explain the how's, why's, and what-ifs, and makes sure everything is working properly before leaving.
The overall experience is very positive. The staff is kind, helpful, and courteous, and the service is efficient and painless. Customers can expect to receive personalized attention and solutions that meet their needs at a reasonable price.
2024 / forcalifornialovers.com
