The experience was excellent. A brief phone call was all it took to verify the vehicle was in inventory and negotiate the price. The sales representative provided an excellent overview of the vehicle and followed up with mailing the floor mats that were delayed in delivery.
The sales representative was very professional and responsive, taking care of all needs during the purchase process. They were knowledgeable and helpful, making the experience smooth and stress-free.
The experience was outstanding. The dealership gave a reasonable price for the trade-in and the new vehicle, and even delivered the car to the customer out of town after the repair. The sales representative did an excellent job, and everything promised was delivered on.
The service department handled a potential safety issue with a vehicle with great attention to detail. During a routine tire rotation, the technician found a significant gash in the edge of the tire that could have easily popped or exploded. The technician's attention to detail potentially saved the customer's life.
Customers love the dealership's online presence, particularly their social media. They think the dealership's TikToks are entertaining and showcase great talent, and they appreciate the seemingly great deals offered.