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1. Mercedes-Benz of Beverly Hills - Beverly Hills
· 4583 reviews
9250 Beverly Blvd, Beverly Hills, CA 90210
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Yong Choi: Very kind and easy to understand what they explained
Maria G: Micheal Reyes was my customer service agentI was very happy with his help and always keeped me informed about my vehicle I received a video showing what the issue was an email with a breakdown on the cost and best part my agent went and check part of my repair was cover by my vehicle warranty I was more happy to know he went more an beyond to help meI will always bring back my Mercedes back to them
Recio Young: Michael Reyes was my service representative. I highly recommend you ask for him when bringing your vehicle to this dealership! He has the answers to all your questions and the solutions to get your vehicle back on the road and in tip top shape. I will only use him as my advisor going forward. Thanks again!
samyfarid: was great
Sam Rojhani: Marina game me a great service, thank you
james norton: Out of all the dealerships I've interacted with in search for a very specific model by far my best experience has been with Barrett. She was timely and did not need any prompt to deliver any of my requests. I wish I could have made my purchase with her unfortunately the car sold before I knew it! Thank you for the great customer service!
Tennesha Ellis: Coming in on Monday morning before the start up of my meetings I did not expect everything to go as well as it did. I was delighted to have Christian as my service advisor. He kept me fully updated on the status of my car while it was being worked on. Upon returning to pickup my vehicle it was such a quick and smooth process. From today on Christian will be my go to advisor.
Khosrow Kohanchi: MARINA in service was very professional. She did the work earlier than it was promised. It was all done to satisfaction. Thank you.
Igor Korbatov: 10 out of 10 - great service and follow through. Zach is great as always. Lauren is great as well. Great place.
Charit Seneviratne: The service advisor was fabulous and the service received was fantastic too. I have been a repeat customer and will do so because of the exceptional service that is always provided
Daniel Buzahr: They are fast and friendly
2. Mercedes-Benz of South Bay - Torrance
Verified
· 3166 reviews
3311 E Pacific Coast Hwy, Torrance, CA 90505
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Harbor “GOOGLE CAL VE” POB: Outstanding service. Very professional. Was very impressed. Very personal.
Nam Shin: Friendly and great service.
Anonymous User: Great experience here with Chris. The test drive was very prompt and smooth. They even pulled the car out of the showroom with ease. Very relaxed and no pressure. Didn’t come to a deal but I wouldn’t hesitate to return. Thanks guys!
chabedi choo: Had my key battery replaced. Love this location
Jerry Guydan: Service was exceptional as normal
Ginger Circle: I found this beautiful Mercedes online at Mercedes of SouthBay in California. The only problem was that i live on the East Coast! I have never bought a vehicle online let alone had one shipped across country. I contacted Aly at MercedesBenz of SouthBay and he was wonderful! He and the team there assisted me thru every step of the process. No matter when I contacted him - even on his days off. They made the process seamless and stress free and I would purchase here again without worry. Very professional and I highly recommend Mercedes Benz of South Bay!!!! Thank you so much for my beautiful new vehicle!!!!
Marvin Cross: We needed a new wheel and tire due to road damage and everything was much more difficult because the computers were down. Frank did a wonderful job getting our car ready for a trip.
hiroshi jones: Thank you all at So Bay Mercedes you did an excellent job and got it done so quickly.You guys are great!
Christine Kuark: Brad Parker is the best! I’ve been going to him for over 10 years. He really knows what he is doing.
3. Trophy Mercedes-Benz Of Encino - Los Angeles
· 654 reviews
16721 Ventura Blvd, Encino, CA 91436
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Luxuryluxe Limos: Professional dealer in valley
MD ARAFAT HOSSAIN: "I recently bought a car, and I must say, Roy Malik made the experience truly exceptional. His professionalism, knowledge, and dedication were evident throughout the process. Not only did he provide excellent service, but he also ensured I got a great deal. I highly recommend Roy Malik to anyone in search of a seamless car-buying experience."
Zareh Miranyan: , guiding us through their impressive selection of vehicles with patience and expertise.The entire purchasing process was seamless and transparent, thanks to the professionalism and efficiency of the team at Mercedes-Benz of Encino. They were upfront about pricing, financing options, and any additional features or packages available, ensuring that I felt fully informed and confident in my decision.Moreover, the level of customer service I received was rewarding. Every step of the way, the staff went above and beyond to accommodate our needs and ensure that I had a positive experience. We test drove all three vehicles and compared the pros and cons with each. Whether it was answering our questions promptly or providing personalized recommendations, they truly went the extra mile to make us feel valued as a customer.Overall, we couldn't be happier with our experience at Mercedes-Benz of Encino. Not only did we find the perfect vehicle, GLE53 Coupe, but we also had an enjoyable purchasing process from start to finish. I highly recommend Mercedes-Benz of Encino to anyone in search of a luxury vehicle and exceptional customer service. They have certainly earned our trust and loyalty as a customer.
Tanya Grager: We had the most amazing experience with Deives Maldonado at Mercedes of Encino. From my very first conversation with Deives, he was very honest, and professional. He worked extremely hard to get us the best deal on our ESQ 450+ SUV. He went above and beyond and exceeded our expectations. If you are in the market for a new car, he is your go to person! His manager Anna, was also a pleasure to work with and assured we were getting a great deal! Thank you both for outstanding service!
Leo Pshegodskiy: are the dream team when it comes to car sales! They will take care of you
Dodd F: but once again Eddie handled things as quickly and efficiently as possible. But the real service came the day my car key arrived from Germany. Service let me know the key arrived, but I had to call Mercedes Roadside 6 times
4. Mercedes-Benz of Calabasas - Calabasas
· 1645 reviews
24181 Calabasas Rd, Calabasas, CA 91302
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5. Mercedes-Benz of Long Beach - Signal Hill
· 1189 reviews
2300 E Spring St, Signal Hill, CA 90755
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Sam Whitaker: I had the pleasure of working with John Maina and I purchased my first Benz within 24 hours. He showed me all the models, walked me through and was very patient until I was able to make a selection. Best car experience I have had thus far. Thank you John
1tonez S: Wifi Only works for text-based social media or news sitess, They are blocking video sites like Youtube. the interaction human to human service is great. the people are great, but my gripes is this corporate itself. Mercedes Benz is stingy when sharing wifi to customers. I stayed here to get some work done while Im getting my car serviced for 3 hours, but just learned after doing some testing with my own phones wifi hot spot, and they are indeed BLOCKING certain websites or mostly video based websites. I am now using my phones hotspot to connect my laptop. Kind of annoying and very cheap of them to do this. I could get free wifi and watch youtube just going to other places like starbucks or target. This is just petty. The STAFF Are great though, but the company itself is so petty.
Neil Brennan: Worked with Oscar Valencia and he hosted a smooth sales process- Professional from start to finish
Harpreet Singh: I brought my Mercedes to the dealership for service and was very pleased with the overall experience. I worked with Colby and Celine and they were both great and very efficient. The dealership sends you video inspections so that you stay in tune with your car. Definitely recommend to others.
Robert Repasky: I would just like to say that the team at this dealership are outstanding, I went in there today to get help on a Mercedes that I bought at a different dealership, and everyone I talked with online ,the phone,and in person went out of thier way to help me when they did not have to,Mr Shaffer of the service department was wonderful along with all the other team members who helped me,Thank you so muchIt just makes one wonderIf they go out of thier way to help someone like this, I can only imagine how much more they do it for thier customersIf you are looking to buy a high quality carThen you you need to trust in thier high quality team, once again thank you for your help and supportSincerely Robby...Ps they don't deserve 5 starsThey deserve a star on the walk of Fame x 10
Sadaf B: Steve Sweis sold my car to me and he was incredible! We will definitely coming back for future cars!
Mark Mellor: I have owned various Mercedes-Benz vehicles for over the last 20 years, S-Class, C-Class, but I have found no help from my local dealer in obtaining parts for a great car I'm keeping for my kids to use when they reach driving age.Then after being told my dealer could not obtain the parts for my 2002 C-320 and to search for after-market parts to see if I could find some similar parts that way, I luckily happened upon Mr. Ebert Vela at Long Beach Mercedes-Benz!Not only was Mr. Vela able to locate OEM parts for my Mercedes-Benz that my dealer said were no longer made and/or available, but, he did so bending over backwards to correct my requested parts with the revised OEM part numbers, following-up by e-mail and phone to confirm my receipt of information and offering alternatives, and suggesting items I might need and not need for my parts installation and replacement, ultimately trying to save me money in the process.In today's day of millennial self-centeredness, woke culture, and take-it-or-leave-it attitude, finding someone like Mr. Ebert Vela who actually knows what customer service means and provides it to his customers is a rarity and a breath of fresh air to find still existing in this world today!Mercedes-Benz of Long Beach is lucky to have him. He makes their whole operation shine, reflects positively on their management, and is a great asset to their business.I only wish I lived closer so I could have my service done there now also!If you need parts for your Mercedes-Benz be sure to call Mercedes-Benz of Long Beach and ask for Mr. Ebert Vela! If I could give 10 stars I would and I have never said that before for any business.
6. Mercedes-Benz of Los Angeles - Los Angeles
· 2439 reviews
1801 S Figueroa St, Los Angeles, CA 90015
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Jennifer Blakeslee: , I panicked and called MB of Los Angeles -- Edy Carcamo was super professional, kind, understanding, and really helped me out! He allowed me to return my car to their dealership no problem and he even had the paperwork ready to go by the time I arrived.If/when I decide to lease another Mercedes again, Edy and MB of Los Angeles will definitely have my business!
Sunny Adegboye: Beautiful
Grace Gao: at the Mercedes-Benz of LA, and I cannot express how satisfied I am with my experience. Rafael helped me build my dream car from scratch, ensuring that every detail was exactly to my liking. Rafael was responsive, honest, and incredibly helpful throughout the entire process. He also worked hard to get a great price for my car, making the purchase even more enjoyable!One of the things that stood out to me the most was Rafael's availability. He always picked up the phone, even after hours, and was ready to answer any questions I had. This level of dedication and commitment to customer service is truly commendable.Since I don't live in the area, I completed the purchasing process through phone and E-sign. Trusting someone with such a significant purchase is not always easy, but Rafael exceeded all my expectations, and I felt very confident throughout the process.The Mercedes-Benz of LA had an excellent inventory for pre-ordering. The model I wanted would take months to customize in dealerships near me, but Rafael and the dealership allowed me to build my car right away without any compromises.I've been driving my new car for a month now, and it has exceeded my expectations in every way. It's everything I wanted and more, thanks to Rafael's expertise and guidance.If you're in the market for a Mercedes, I highly recommend reaching out to Rafael G Making it EZ!
7. W.I. Simonson Mercedes-Benz - Santa Monica
· 1832 reviews
1626 Wilshire Blvd, Santa Monica, CA 90403
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8. Mercedes-Benz of Arcadia - Arcadia
· 2366 reviews
101 N Santa Anita Ave, Arcadia, CA 91006
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selena: Bo Xiao ,Mercedes-bezn Arcadia salesman, was amazing! Very knowledgeable, friendly and helpful! Can’t say enough about him! We definitely would recommend him and Rusnak to all of our friends and family!6/29/2024 :I re-leased a new Mercedes-Benz, 7/6/2024 :my family also leased a new Mercedes-Benz; salesman Bo Xiao is great service;
Nune Boyadjian Wheeler: EQE 350+ from MB of Arcadia. My experience was easy, enjoyable, and educational. I recommend going here because you'll be treated fairly and there is no pressure.
EF Ricky: Service was great
GaZa Neill: What can I say about Mercedes-Benz of Arcada ….. they are cargo van approved! One of the only Mercedes-Benz in the California area that works on cargo van, their expertise in servicing and customizing these vehicles is unmatched. Customers trust them for their attention to detail and dedication to quality workmanship. Whether it's for commercial use or personal projects, Mercedes-Benz of Arcada is the go-to destination for all cargo van needs.Additionally, they have a wide selection of car both, gas, and electric vehicles, showcasing their commitment to moving towards the future of automotive technology. Their dedication to innovation and customer satisfaction sets them apart in the industry, making them a top choice for those seeking reliable and cutting-edge transportation solutions.
Ernie S.: professional, but very helpful, friendly, courteous and understanding. I believe they went the extra mile for my girl and I to end up happy and grateful customers/clients. Thank you very much!!
guiying: Really good experience with kelvin. He explained detail and we have a really good deal. We will lease another Mercedes with him soon.
Wilson Tam: Great experience with the sales team. Everyone we interacted with was patient and helpful. Never felt any pressure to purchase. Good variety of inventory on hand. Would highly recommend for your next Mercedes purchase!
Austin Chen: ☺️The staff were patient and courteous, and the price of the Mercedes-Benz I bought was quite reasonable. The overall experience is pretty good.
Richard Lopresto (Old Timers Day/CBA): Everyone at Mercedes, Arcadia was so nice and professional !Thru explained everything to me and made sure I understood every facet of the paperwork !I am so happy with my beautiful Mercedes!Thank you !
Chris Iglesias: My family and I have been Rusnak Mercedes customers since 1991 and have followed them from Pasadena to Arcadia. Quality of their service department has always been outstanding which has motivated us to refer dozens of friends and family members. Mike Marsh manages a great team that is friendly and very knowledgeable and Stacey is a fantastic service advisor! Sales department is also great and very friendly and they know how to treat their customers in a way that keeps them coming back for years. Highly recommend this dealership for both service and sales!
Addis Barge: My Fiancé and I were shopping around to get me a new car. I loved my previous Audi and was shopping around between Audi and Mercedes. When we got to Mercedes in Arcadia we were really pleased with how kind everyone was. I guess we were sort of expecting to be pushed around into getting a car, but it was a relaxing experience. We had the pleasure of working with Jay Cao who showed us the GLC 300 I was wanting and gave us the space to consider our options. In the end, we came back and moved forward with the car. Jay was able to get us a brand new GLC 300 with a great deal, and was kind and relaxed which is the only attitude you need when leasing or buying a car. It can be stressful, but Jay and Mercedes at Arcadia made it very pleasant and we feel confident to reach out for anything at all. Super happy with our experience. I’m in love with my car.
David Taylor: Made the drive up from San Diego since it was the only dealer with the car we wanted. They were very easy to work with over the phone. Most of the paperwork was handled ahead of time. Car was ready when we got there.
· 1887 reviews
700 S Brand Blvd, Glendale, CA 91204
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Andre Andraos: Great customer service Karo is the best never even wanted a new car ended up with a EV S class Benz thanks again Karo Great deal
Maksim Molchanov: and I felt treated with respect the entire time I was there. I was able to get videos of the vehicle and tons of questions answered before traveling down to Glendale from Norcal, and all the information I needed during the test drive and purchasing process. Definitely recommend!
Ju Harrell: Great dealership no surprise upon arrival car was better then the listed Ad straight forward process clean nice car was skeptical at first because I usually on get cars from CarMax but I stepped out of my comfort zone and gave them a try and it was awesome car was very very nice and it was the best price I found
mariah bellavance: I told him my budget and my preferences and he got the deal done in less than 1 day. Drove off the lot in a certified preowned that I am beyond happy with!!! TELL HIM I SENT YOU!
Homes for Sale: I have been coming to Calstar for yours, this is my 2nd car from them, they always treat me well. I will always bring my car for service and Im getting ready to lease my 3ed car from them. I always see Arshak and the sales crew and Chung my service adviser. Thank you for all your hard work
Harvey Gragos: Very clean with royal treat to expensive car owners but not quick in getting appointment to fix the car
· 1890 reviews
5400 Van Nuys Blvd, Sherman Oaks, CA 91401
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Edward Arroyo: I recommend this dealership and especially the salesperson Anastasia was amazing at communicating and delivering the right car after mentioning prob three details. lol honestly very happy. I use to be a Beamer but now I’m on my big boy Benz phase. Thanks again! I’m super happy with my purchase. Go visit them for your Benz today!
Damon Lewis: All in all, they were a lot better than other car dealerships that I’ve gone to. If you like Mercedes, then this is the place to go. There is a reason they are one of the top dealerships in America!Aftermath: I did end up getting an 2020 CLS after all was said and done, All in all, I lost about $30,000,00 switching multiple cars.
Fiona Llige: Osy at MB Van Nuys was a great salesperson. He was very patient in explaining and answering all our questions.
Max Casas: provide the utmost top quality service that I’ve ever encountered. From the moment I met Allen, he’s been honest, punctual, very respectful and understanding towards my schedule and providing me top tier customer service. Keyes Mercedes is top of the line and I couldn’t be happier bringing my business to them time and time again. I appreciate you Allen! Thank you!